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Last Updated: 05/14/2025 in User Guides Orders Returns
If your OMS-Only implementation does not have a catalog, you will not be able to offer replacements. … distinction between the credits and refunds is that credits affect the order balance, whereas refunds do … Refund You can refund a shopper's payment either partially or in full, as well as replace products at
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Have you installed any custom payment integrations? Do you accept payment via check? … If you do not have a gift card payment gateway set up, Kibo does not display the previous two options … Pay With Amazon also requires you to select an Environment as well as provide your Seller and Client
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Last Updated: 03/14/2025 in Release Notes
CHAR-5772 : Allocation logic has been removed from the Inventory Pick Wave Suggestion API, as that was … Commerce The Order Status API was throwing a 500 Internal Server Error when incorrect information was … Call Center UI : A new user interface for customer service representatives is now available.
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Last Updated: 02/08/2024 in Release Notes
bought as a one-time purchase and attempting to do so will result in an error. … be bought as a one-time purchase and attempting to do so will result in an error. ( COM-5632 ) Item-level … The alternateContact object is passed to the Shipment API data as well, though the Shipment API schemas
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You can do this on-demand by calling the Inventory Redistribution API with the UPCs and/or location … from the API instead of user interface, as well as how to assign order items to inventory segments when … See the Inventory API documentation for information about how to assign segments to inventory records
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Last Updated: 05/14/2025 in User Guides Subscriptions
If you want to use it with third-party payments, such as PayPal, then you must write a custom application … A cancelled installment payment will not be processed, but the system will not automatically do anything … Kibo provides a default application that you can install here or by submitting a request to Kibo.
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Last Updated: 04/29/2025 in User Guides Fulfillment
then that data can usually be configured as a custom data field if supported by the API. … Neither default nor customized templates can transform any data, only display the data as it is given … APIs.
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Last Updated: 02/09/2024 in Release Notes
through the conversion layer of the Kibo Composable Commerce Platform, so that existing API requests … through the conversion layer of the Kibo Composable Commerce Platform, so that existing GET API requests … be created as a result in addition to the expected child shipment.
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Last Updated: 05/17/2025 in User Guides Orders
Credit changes the order balance while refunding does not, so you should use a refund over a credit and … As order-level edits cannot be made in the Kibo Composable Commerce Platform (the order-level Edit Details … creating an offline order; editing order values is not allowed for orders after they have been placed), any
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Last Updated: 02/09/2024 in Release Notes
through the conversion layer of the Kibo Composable Commerce Platform, so that existing API requests … any additions (such as scripts) to the head of the document did not have any effect. … during Order Routing API calls, then it would be unable to be assigned to a new location due to its assignment
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Service: Used only for service items such as assembly . … This does not include digital art, books, music, printable documents, or software. … Digital : Used for digital items other than gift cards or store credit, such as warranties or service
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Last Updated: 05/14/2025 in User Guides Orders
If it does not pass validation, it will move to Pending Review . … Platform, and exposed in both API data and the Admin UI. … You cannot perform any actions on an order in the Cancelled state.
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Last Updated: 08/07/2023 in Release Notes
If any data is going to be imported under a new header that does not yet exist, then the tenant should … If they do not have appropriate permission, they will not be able to modify the transfer shipment. … and then they will not receive any further fulfillment SMS notifications.
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Last Updated: 08/15/2025 in Release Notes
well as use it to filter the Get Returns API . … CAT-6742 and CAT-6667 : Improvements have been made to reduce log noise in some Catalog APIs, as well … This document can be downloaded as a PDF to share directly with clients as needed.)
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Last Updated: 02/09/2024 in Release Notes
This allows assignment to be blocked from that location when you do not want backorders to be assigned … These options, which are handled as “service items,” must be configured in the product catalog and enabled … Order Management & Translated API Functionality Item Identifiers in TLogs: Item identifiers (such as
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KIBO_SHARED_SECRET : Secret API key used to authenticate your application/client ID. … KIBO_API_HOST : Your Kibo Commerce API Host. … It is used to request an access token from the Kibo Commerce OAuth 2.0 service.
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Last Updated: 07/25/2025 in User Guides Import/Export
As the import service compares the current data with the imported data to check for differences and determine … does not process HTML tags during import/export operations. … Additionally, files are imported in a specific order for each type of template (the same order as they
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Last Updated: 05/01/2025 in User Guides Catalog Catalogs
If text does need to be localized, there are no discount codes to match between catalogs. … If they do not require localization, simply make sure to take the delta discounts from Catalog 2 and … When interfacing with APIs, a localizedContent object will contain these details for each locale.
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Last Updated: 08/27/2025 in User Guides Marketing Discounts
You do not want Discount A to be combined with Discount B or any other discount. … If you do not have any custom properties defined already, you can create up to a maximum of 10 via your … If you do not want to apply a discount limitation, leave it blank.
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If an item does have a tag name provided in the order, then an associated value must be included as well … To do this, add the tag name as a column header after the default headers and insert the tag value into … You can do this on-demand by calling the Inventory Redistribution API with the UPCs and/or location codes