Before setting up your system, you need to request the tenant with Kibo Support. Sandbox tenants can be created from Dev Center. Pre-production, Performance Test and Production tenants should be requested with Kibo Support.
The below inputs are required to request a performance test, pre-production or production tenant.
Client Information
The following client information is required.
- Partner Name
- Client/Brand Name
- Dev Account Name
- Account ID
- Planned Go Live Date
Environment & Tenant
The details regarding the environment, tenant types, and tenant regions.
Environment (scaleUnitId)
This is also known as the Environment, Prod, or Scale Unit. The following are the supported values:
- stg1 (pre-prod)
- stg2 (performance testing)
- tp[1-4] (standard tenant)
- tp5 (search tenant)
- euw1 (Europe-based tenant)
Tenant Type (unifiedTenantType)
This is also known as the Tenant Type. The following are the supported values:
- EcommOnly
- EcommPlusOms
- OmsOnly
- CurbsideOnly
- Search
- HeadlessEcommOnly
- HeadlessEcommPlusOms
- HeadlessOmsOnly
Tenant Region
Provide your tenant region:
- US/EU
Tenant to Mirror
Provide the Tenant ID to mirror. Make an API call to GET Tenant by ID and provide the response for this tenant.
- PreProd/Sandbox
Feature Required
The following features are required to be provided in the request.
- Ability to Self-Certify Themes and Apps: yes/no
- Catalog Disabled: true/false
- OrderRoutingExtensibilityEnabled: true/false
- Subscriptions: yes/no
- SupportedCustomExtensions: true/false
defaultLocaleCode
The default locale code to use when creating the tenant's first master catalog.
- Example: "en-US"
defaultCurrencyCode
The default currency code to use when creating the tenant's first master catalog.
- Example: "USD"
App Installations
For the app installations, there are two key options to consider:
- Import/Export tool: version 2 or version 3
- Any other apps required
supportsCustomExtensions
This is the attribute that determines your system's capability to install and run custom applications or API extensions.
- Supported values: true/false.
- Please note that this attribute should not be confused with StorefrontApiExtensionsDisabled, which is a custom attribute used to disable custom routes in http.storefront.route.
- For all new tenants, it is recommended to set this attribute to "true" as the default.
API Transform Required
This is only required for tenant upgrades where the tenant is using legacy OMS API paths.
- Supported values: true/false
Domain details
The following domain information is required.
eCommerce StoreFront Domain Name(s)
The eComm site domain name the tenant is providing. After provisioning the tenant, Kibo will associate this domain with the site, configure Akamai CDN properties, set up certificates, and establish a WAF security configuration.
- Example: www.example.com
Naked Domain Redirect Required
You can manage and redirect your own DNS configurations or contact Kibo Support for our assistance.
- Example: Do we need to set up an HTTP/HTTPS redirect from example.com to www.example.com?
Traffic/API Volume Estimates
Please provide the following figures, if these are relevant to your tenant type:
- Average and peak orders per hour
- Average and peak unique storefront sessions per hour
- Average and peak storefront visits per hour
- Number of locations that regularly refresh inventory (used to determine inventory batch worker count)
- Total number of SKUs
- Total Products
- Total Variants
- Avg Order Size per site
- Avg Order Total per site
- Peak Avg Order Size per site
- Peak Avg Order Total per site
- Avg Orders per hour per site
- Peak Max Orders per hour per site