Kibo eCommerce allows fine-tuning of pricing details for configured products, and this is reflected in the order dashboard. When you view an order, you can view the specific pricing details for each line item in the order, including spreaded order level pricing, such as manual order level adjustments, discounts, tax, and shipping.
For more information about discounts and other pricing elements, see the Discounts or Payment user guides and API resources.
View Pricing Details
To view the pricing details for each line item:
- Go to Main > Orders > Orders.
- Click on the order you want to view the item pricing of.
- The order details section displays any applied line item discounts (which are all applicable discounts for each line item in the order and its impact on the line item) as well as the following order pricing summaries:
- Order Adjustments: A summary of all order level discounts and adjustments.
- Shipping: A summary of all related shipping charges including the total order shipping fee, line item discounts, and adjustments.
- Handling: A summary of all related handling charges including the total order handling fee, line item discounts, and adjustments.
- Tax & Duty: A summary of all related tax and duty charges.
- Click the caret next to each summary to view the charges, discounts, and adjustments that are applicable to each line item in that section.
- On individual line items, click the magnifying glass icon next to each line item's price.
- When you click the click the magnifying glass icon, the line item pricing details open in a new modal. This modal displays all applicable pricing details for the line item, as well as the Line Item Total with Shipping & Handling.
- Click Close when you are done viewing pricing details.
Spreaded Order Level Pricing Details
Unified Commerce spreads order level adjustments, discounts, tax, shipping charges and discounts, and additional handling fees across all line items in the order according to a weighted amount specific to each line item. Unified Commerce uses each line item's impact on the overall order level pricing to derive this weight amount.
For example, an order's total is $50 and there are three items in the order: a $25 item, a $10 item, and a $15 item. The shopper uses a 10% off order coupon. In order to calculate the impact the %10 off coupon has on each line item, Unified Commerce uses the percentage of the item's price against the overall order price, so accordingly each item receives the following amounts off:
- $25 item: (10% * 50) / (50/25) = $2.50
- $10 item: (10% * 50) / (50/10) = $1.00
- $15 item: (10% * 50) / (50/15) = $1.50
Spreaded Pricing Weight Derivations
For each line item in the order, Unified Commerce spreads order level pricing information across all line items in the order according to a derived weight.
Refer to the following table for information on how Unified Commerce derives the weight for each spreaded order level pricing field:
| Spreaded Order Level Field | Description | Weight Derivation |
|---|---|---|
| Order level manual adjustment | The weighted spread of the order level adjustment applied to each item in the order. | The weightage is derived based on the product price percentage of the line item against the total price of the order. |
| Order level discount | The weighted spread of the total order discount applied to the order that impacts the total price of the order excluding shipping. | The weightage is derived based on the product price percentage of the line item against the total price of the order. |
| Order level shipping | The weighted spread of the shipping charge applied to the order based on the weight of all the items in the order. | The weightage is derived based on the weight of the line item against the overall weight of all the items in the order. |
| Order level shipping discount | The weighted spread of the shipping discount applied to all items in the order. | This weightage is derived based on the weight of the line item against the overall weight of all the items in the order. |
| Order level additional handling fees | The weighted spread of the additional handling fees applied to all items in the order. | This weightage is derived based on the weight of the line item against the overall weight of all the items in the order. |
Line Item Checks
Before Unified Commerce spreads any applicable pricing information across items in the order, it performs the following checks for each item in the order:
- Unified Commerce checks for the following tax exemptions for the item:
- Site level tax exemption
- Product level tax exemption
- Customer level tax exemption
- axable states/zones
- Unified Commerce checks if the item is discountable. If the item is not discountable, Unified Commerce does not apply any order level discounts to the item.
- Unified Commerce checks if the item is Direct Ship only. If the item is In Store Pickup only, or In Store Pickup and Direct Ship, Unified Commerce does not apply shipping charges to the item.
- Unified Commerce checks if shipping is taxable for the item. Unified Commerce only charges shipping tax for the item if applicable.
- Unified Commerce checks if the item has any special taxes or duties, such as additional order handling fees, eco fees, regional taxes and duties, etc. Unified Commerce only apply those additional fees to that item if applicable.
Admin and Unified Commerce API Mappings
Unified Commerce maps each field in the line item pricing details modal to a corresponding property in the Unified Commerce API. Refer to Line Item Pricing API Mappings for more information.