Fulfillment Dashboard

The Fulfillment dashboard provides a high level overview of how shipments are being fulfilled. It can be viewed under the shipment topic at Kibo Standard Reports > Shipment > Fulfillment Dashboard in the navigation menu.

Example of the Fulfillment dashboard with total values and bar charts

The supported filters that can be applied to this dashboard are:

NameDescriptionDefault
SiteRestrict results to one or more of your sites.All
Created DateLimit results to only shipments created within this time range.Past five weeks
Location CodeLimit results to specific locations.
All

The measures that are calculated by this dashboard are:

NameDescription
Fulfilled GMVThe sum of all line item totals where the associated shipment status is fulfilled.
Average Hours To FulfillThe average number of hours elapsed between the time of the shipment record’s creation and the time the shipment is fulfilled for all shipments with a status of fulfilled.
Fulfilled Shipment CountCount of all shipments with a shipment status of fulfilled.
Rejected Shipment CountCount of all shipments that were rejected.
Rejection PercentageThe rejected shipment count as a percentage of the total count of all shipments.
Shipment Fill RateThe fulfilled shipment count as a percentage of the total count of all shipments.
Order Fill RateThe count of all valid orders with a fulfillment status of fulfilled as a percentage of all valid orders.

The tiles that make up this dashboard are:

NameDescription
Fulfilled GMVThe fulfilled GMV for all shipments. Year-over-year uses the same calendar dates one year prior.
Fulfilled ShipmentsThe fulfilled shipment count. Year-over-year uses the same calendar dates one year prior.
Shipment Fill RateThe shipment fill rate. Year-over-year uses the same calendar dates one year prior.
Order Fill RateThe order fill rate. Year-over-year uses the same calendar dates one year prior.
Average Hours To FulfillThe average hours to fulfill all shipments. Year-over-year uses the same calendar dates one year prior.
Rejection PercentageThe rejection percentage for all shipments. Year-over-year uses the same calendar dates one year prior.
Weekly Fulfilled GMVThe fulfilled GMV bucketed by the shipment created week. Year-over-year uses the same calendar dates one year prior.
Weekly Fulfilled ShipmentsThe fulfilled shipment count bucketed by the shipment created week. Year-over-year uses the same calendar dates one year prior.
Weekly Shipment Fill RateThe shipment fill rate bucketed by the shipment created week. Year-over-year uses the same calendar dates one year prior.
Weekly Order Fill RateThe order fill rate bucketed by the shipment created week. Year-over-year uses the same calendar dates one year prior.
Average Hours To Fulfill ShipmentThe fulfilled GMV bucketed by the shipment created week. Each series represents a shipment type.
Rejections By LocationThe count of rejected shipments, count of total shipments, and the rejection percentage for each location code.
Rejections By ReasonThe count of rejected shipments and the percentage of total rejections that count represents for each rejection reason.
Cancelations by LocationThe count of canceled shipments, count of total shipments, and the cancelation percentage for each location code.
Cancelations by ReasonThe count of canceled shipments and the percentage of total cancelations that count represents for each cancelation reason.