Employee Login
Support
Your central Hub for Kibo knowledge and information
All Categories
User Guides
Catalog
Customers
B2B
Fulfillment
Inventory
Locations
Marketing
Orders
Publishing
Order Routing
Reporting
Search
Subscriptions
Call Center
Content
System
Apps and Integrations
Import/Export
Developers
API Documentation
API Guides
API Extensions Reference
API Extensions Guides
Applications
Dev Center
Headless Integrations
Email Customization
SDKs
Event Notifications
Glossary
Release Notes
Home
User Guides
Import/Export
All Categories
User Guides
Catalog
Customers
B2B
Fulfillment
Inventory
Locations
Marketing
Orders
Publishing
Order Routing
Reporting
Search
Subscriptions
Call Center
Content
System
Apps and Integrations
Import/Export
Developers
API Documentation
API Guides
API Extensions Reference
API Extensions Guides
Applications
Dev Center
Headless Integrations
Email Customization
SDKs
Event Notifications
Glossary
Release Notes
Home
Glossary
User Guides
Catalog
Catalogs
Catalog and Site Overview
Catalog Terminology
Catalog Structure
Master Catalogs
Catalog and Site Structure Settings
Multi-Locale Catalogs
Products
Product Types
Product Types Overview
Configure Product Types
Product Type Attributes
Display Groups
Product Attributes
Product Attributes Overview
Option Attributes
Property Attributes
Variant Property Attributes
Extra Attributes
Mapping Attributes
Attribute Localization
Substitute Products
Substitute Products Overview
Configure Substitutions
Shopper Preferences
Substitutions in Fulfiller UI
Digital Gift Cards
Digital Gift Card Overview
Standard Product Gift Cards
Configurable Gift Cards
Product Overview
Configure Products
Schedule Products
Product Variations
Product Slicing
Collections
Quick Edits
Dynamic Imaging
Categories
Category Overview
Static Categories
Dynamic Categories
Dynamic Category Expressions
Category Attributes
Facets
Price Lists
Customers
Customers Overview
Manage Customer Accounts
Customer Account Access
Customer Attributes
Customer Segments
Customer Sets
Customer Purchase Orders
B2B
B2B Overview
Types of B2B Users
Manage B2B Accounts
B2B Attributes
Storefront Accounts
Quotes
Email Settings
Quick Orders
Fulfillment
Fulfillment Methods
Fulfillment Method Types
Shipping Method Codes
Fulfillment Object States
Ship to Home
Transfer Shipments
Buy Online Pickup In Store
Curbside Delivery
Preparation and Delivery
Customizing the BPM
Manage Shipments
Viewing Shipments
Shipping Manifests
Multi Piece Shipments
Package Consolidation
Substitutions in Fulfiller UI
Fulfiller Returns
Fulfillment SLAs
Pick and Pack
Pick and Pack Overview
Pick Waves
Packing Slips
Split Packing Slips
Pick Lists and Sheets
Fulfiller UI Overview
User Management
Fulfillment Messaging
Fulfiller Theme Customization
Inventory
Inventory File Import/Export
Inventory Import File
Inventory Export File
Inventory Segmentation
Inventory Segmentation Overview
Configure Inventory Tags
Apply Tags to Inventory Records
Set Tags in Orders
View Inventory Segments
Manage Tags on Order Items
Inventory Overview
Real-Time Inventory Service
Inventory Quantity Types
Configure Inventory
Future Inventory
Reserve Inventory in Cart
Accurate Fulfillment Dates
Backorder Release
Product Bundles and Product Extras
Fulfill Items Without Sufficient Stock
Inventory Workflow Examples
Locations
Locations Overview
Location Types
Location Attributes
Manage Locations
Location Groups
Marketing
Discounts
Discounts Overview
Configure Discounts
Discount Folders
Variant Discounts
Stackable Discounts
Auto-Add Free Product Discount
Subscription Discounts
External Discounts
Discount Extensibility
Campaigns
Coupon Sets
Marketing Best Practices
Orders
Order Payments
Payment Overview
Payment States
Add Payments to Orders
Payment Actions
Pay with Rewards
Purchase Orders
Gateway Gift Cards
Store Credit and Gift Cards
Manage Orders
View Orders and Shipments
Configure Shipment Creation
Search for Orders
Create Offline Orders
Gift Orders and Items
Edit Orders
Edit Order Shipments
Edit Order Items
Cancel Orders and Shipments
Returns
Returns Overview
Return Statuses
Manage Returns
Initiate a Return
Receive a Return
Refund a Return
Replace a Return
Close a Return
Orders Overview
Order Statuses
Order Attributes
Price Lists and Orders
Line Item Pricing
Appeasements
Cart Takeover
Ship to Multiple Addresses
Share Cart Across Sites
Publishing
Introduction
Drafts
Publish Sets
Live Edit Products
Order Routing
Order Routing Overview
Routing Strategies
Scenarios
Locations
Filters
Custom Data Lists
Custom Data Sets
Extensible Order Routing
Suggestion Logs and Debug
Reporting
Dashboards
Channel Dashboard
Continuity Orders for Products Dashboard
Customer Dashboard
Deferred Sales Dashboard
Discount Dashboard
Fulfillment Dashboard
Fulfillment Year-to-Date Dashboard
Individual Category Dashboard
Individual Discount Dashboard
Individual Location Dashboard
Individual Product Dashboard
Locations Dashboard
New Customer Dashboard
Order Dashboard
Order Detail Dashboard
Order Item Details Dashboard
Order Payment Details Dashboard
Orders Year-to-Date Dashboard
Payment Type Dashboard
Product Dashboard
Product Category Dashboard
Product Category Returns Dashboard
Product Returns Dashboard
Product Subscription Dashboard
Purchase Order Dashboard
Purchase Order Account Details Dashboard
Purchase Order Details Dashboard
Rejected Shipment Detail Report
Return Details Dashboard
Returns Dashboard
Shipment Method Dashboard
Shipment Type Dashboard
Shipment Detail Dashboard
Subscription Dashboard
Unclaimed BOPIS Orders Dashboard
Explores and Views
Explores Overview
Category View
Child Shipment Number View
Customer View
Customer Account Segment View
Customer Contact View
Discount View
Inventory In Stock Notification Subscription View
Location View
Order View
Order Discount View
Order Attributes View
Order Item View
Order Item Attributes View
Order Payment View
Product View
Product Attributes View
Product Category Details View
Product in Catalog View
Purchase Order Account View
Return View
Return Item View
Shipment View
Shipment Package Tracking Number View
Shipment Package View
Shipment Reassigned Item View
Subscription View
Subscription Cancelled Item View
Subscription Item View
Transferred Shipment Number View
Reporting Overview
Filter and Edit Reports
Download Reports
Custom Reports
Search
Search Schema
Search Schema Overview
Add a Core Field
Add Custom Attributes
Field Type Analyzer Implementation Guide
Field Type Analyzers
Term-Based Suggester
Stop Words
Search Configurations
Overview
Create or Edit a Search Configuration
Search Types
Third-Party Search Tools
Personalized Search
Product Slicing within Search
MinMatch
Phrase Slop and Boosting
Spell Correction
Field Weights
Boost and Bury Fields
Whitespace
Return Fields
Merchandizing Rules
Search Term Redirects
Search Synonyms
Facets
Vector Search
Integrating Personalization With Search
Subscriptions
Product Subscriptions Overview
Import Historical Subscriptions
Configure Subscriptions
Subscription Discounts
Create Subscription as Offline Order
Manage Subscriptions
Update Next Order Only
Order Subscription Now
Recycle Subscription Payments
Subscription Installments
Subscription Localization
Subscription Notifications
Call Center
Call Center Overview
Manage Customer Sessions
Content
Content Overview
Preview and Apply Themes
File and Image Management
Fulfiller and Returns Customization
System
Settings
Payment Settings
Payment Gateways
Payment Types
Payment Ranking and Auto Capture
Payment Extensibility
Payment Extensibility Starter Kit
Apple Pay Configuration
Google Pay Configuration
Fraud Checking
Shipping Settings
Shipping Settings Overview
Shipping Zones
Product Shipping Rules
Shipping Carriers
Shipping Methods and Fees
Shipping Extensibility
General Settings
Tax Settings
Publishing Settings
Schema
Schema Overview
Category Attributes
Order Attributes
Customer Attributes
Location Types
Location Attributes
Customization
Application Settings
Custom Route Settings
Structure
Catalog and Site Structure Settings
Channel Settings
Customer Sets
Permissions
Users and User Groups
User Roles
IP Blocking
Logging User Edits
SSO Implementation
Geography-Based User Access
Localization
Attribute Localization
Subscription Localization
Apps and Integrations
App Support Levels
Apple Pay Integration
Avalara Application
Borderfree Application
ChannelAdvisor Application
Constant Contact Application
CyberSource Decision Manager Application
Delivery Solutions Integration
Google Pay Integration
Kount Application
Lightspeed Retail Application
Live Chat Integration
MailChimp Application
Monetate Integration
Pay with Amazon Application
Pay with Amazon Technical Specs
PayPal Express Application
PayPal Express Technical Specs
PayPal Multiparty Application
Push Notifications Application
ShipWorks Application
Stripe Application
Vertex Application
Import/Export
Introduction to Import/Export
Import and Export Tools
Troubleshooting Import Issues
Customers Template
Orders Template
Catalogs Template
Marketing Template
Content Template
Price Lists Template
B2B Template
Import/Export API
Import/Export API Overview
Introduction to the KCCP UIs
International Support
Troubleshooting Your Implementation
Developers
API Documentation
API Guides
API Overviews
Dynamic Categories API Overview
Fulfillment API Overview
Inventory API Overview
Real-Time Inventory Service APIs
Multiple Addresses API Overview
Orders API Overview
Order Routing API Overview
Price Lists API Overview
Purchase Order API Overview
Returns API Overview
Search Settings API Overview
Shipping Carriers API Overview
Making API Calls
Getting Started with Postman
API Best Practices
Status Codes
Response Fields
Payment Gateway Responses
Sorting and Filtering APIs
Live Editing Products
Transactional Logs
Google Feed
Batch Import via APIs
API Extensions Reference
Introduction
API Extensions Reference
Carts
Get Carts (After)
Add Item (Before)
Add Item (After)
Update Item (Before)
Update Item (After)
Delete Item (Before)
Delete Item (After)
Delete Cart (Before)
Delete Cart (After)
Catalog Admin
Add Category (Before)
Add Category (After)
Update Category (Before)
Update Category (After)
Catalog Storefront Products
Configured Product (Before)
Configured Product (After)
Get Product (Before)
Get Product (After)
Get Product For Indexing (Before)
Get Product For Indexing (After)
Get Products (Before)
Get Products (After)
Location Inventories (Before)
Location Inventories (After)
Validate Product (Before)
Validate Product (After)
Product Search (Before)
Product Search (After)
Resolve PriceList (Before)
Resolve PriceList (After)
Get PriceList Hierachy
Catalog Storefront Shipping
Request Rates (Before)
Request Rates (After)
Request Multi Rates (Before)
Request Multi Rates (After)
Catalog Storefront Tax
Estimate Taxes (Before)
Estimate Taxes (After)
Checkouts
Add Destination (Before)
Add Destination (After)
Checkout Groupings (After)
Update Destination (Before)
Update Destination (After)
Customer
Add Account (Before)
Add Account (After)
Add Account and Login (Before)
Add Account and Login (After)
Address Validation (Before)
Address Validation (After)
Update Account (Before)
Update Account (After)
Change Password (Before)
Change Password (After)
Update Forgotten Password (Before)
Update Forgotten Password (After)
Create User Auth Ticket (Before)
Create User Auth Ticket (After)
Add Credit (Before)
Add Credit (After)
Get Credit (Before)
Get Credit (After)
Get Credits (Before)
GetCredits (After)
Update Credit (Before)
Update Credit (After)
Associate Credit to Shopper (Before)
Associate Credit to Shopper (After)
DeleteCredit (Before)
Resend Credit Created Email (Before)
Get Transactions (Before)
Get Transactions (After)
Add Transaction (Before)
Add Transaction (After)
Get Audit Entries (Before)
Get Audit Entries (After)
Verify External Password
Orders
Action (Before)
Action (After)
Add Item (Before)
Add Item (After)
Cancellation Reasons (Before)
Cancellation Reasons (After)
Create From Cart (Before)
Create From Cart (After)
Delete Item (Before)
Delete Item (After)
Order Price (Before)
Order Price (After)
Refund Reasons (Before)
Refund Reasons (After)
Set Fulfillment Info (Before)
Set Fulfillment Info (After)
Set Billing Info (Before)
Set Billing Info (After)
Update Item Quantity (Before)
Update Item Quantity (After)
Order Routing
Suggest Routing (After)
Suggest Routing (Before)
Suggest Candidates (After)
Suggest Candidates (Before)
Payments
Action (Before)
Action (After)
Perform Payment Interaction
Return
Retrieve Reasons
Get RMA Labels (Before)
Get RMA Labels (After)
Actions (Before)
Actions (After)
Update Return (Before)
Update Return (After)
Delete Return (Before)
Delete Return (After)
Create Return Item (Before)
Create Return Item (After)
Delete Order Item (Before)
Delete Order Item (After)
Create Package (Before)
Create Package (After)
Update Package (Before)
Update Package (After)
Delete Package (Before)
Delete Package (After)
Create Package Shipments (Before)
Create Package Shipments (After)
Delete Shipment (Before)
Delete Shipment (After)
Settings
Update Payment Settings (Before)
Subscriptions
Subscription Reasons (Before)
Subscription Reasons (After)
Validate Product (Before)
Validate Product (After)
Flatten Bundle On Convert (Before)
Flatten Bundle On Convert (After)
Applications
Install Applications
Uninstall Applications
Storefront
Cart Pages (Before)
Cart Pages (After)
Category Pages (Before)
Category Pages (After)
Checkout Pages (Before)
Checkout Pages (After)
CMS Page Loads (Before)
CMS Page Loads (After)
Global Page Request (Before)
Global Page Request (After)
My Account Pages (Before)
My Account Pages (After)
Order Confirmation Pages (Before)
Order Confirmation Pages (After)
Product Details Pages (Before)
Product Details Pages (After)
Search Pages (Before)
Search Pages (After)
Storefront Routes
API Extensions Guides
What You Can Do With API Extensions
Getting Started with API Extensions
The Structure of an API Extension Application
Types of Actions
Programming Patterns
Action Management JSON Editor
Logging Data
Testing API Extension Applications
API Extension Examples
Create a New Tax Integration
Applications
Introduction
Get Started with Applications
Application Development Requirements
Application Development Best Practices
Extending KCCP with Custom Schema
Application Behaviors
Event Subscription
Order Validators and Fraud Check Applications
Creating a New Tax Integration
Address Validator
Dev Center
Dev Center and Your Local Environment
Set Up Your System
Administration
Developer Tools
Logs and Analytics
Environment Limitations
Application Asset Management
Request a Production Tenant
Headless Integrations
Getting Started
React Storefront
Next.js Commerce
Vue Storefront
Nuxt
GraphQL
Contentful Integration
Contentstack Integration
Vercel Commerce
Builder Integration
Email Customization
Email Template Customization
Email Templating Reference
Kibo Email Security Settings
SDKs
SDK Overview
TypeScript SDK
Java SDK
Custom SDKs
Event Notifications
Event Notifications Overview
Event Notification Examples
Cloud Event Notification Services
Glossary
Release Notes
Home
User Guides
Import/Export
Import/Export API