Subscriptions

When subscriptions are enabled for a product, customers are able to set up a recurring automatic purchase during checkout - such as an shipment of body wash every month. This allows customers more flexibility with setting up future "continuity" ...

You can import subscriptions and their completed orders from your previous system via API so that those records are accessible in the Admin UI and future orders can be fulfilled through Kibo.  Subscriptions must be linked to a customer record, ...

Subscriptions is supported in your catalog by a set of product attributes. These attributes must be applied to a product type before the subscription configuration options are available for any individual product. Once products are enabled f...

After enabling subscriptions on a product , you can apply order or item-level discounts to it. When creating a discount that applies to subscriptions, there are some additional settings for frequency and continuity order that you can config...

Customer service representatives can place offline orders for subscriptions as well. This supports mixed carts, in which the order includes both subscription and one-time purchase items in it. After selecting a subscribable product, subscr...

You can view and manage subscriptions through either the customer's details or the dedicated Subscriptions UI, though some basic information is also provided when viewing order details that involve subscriptions as well. For more inform...

If a customer needs to make a change to their next continuity order, but it does not need to persist for all future orders, then you can make a one-time update to the subscription. This update will be applied to the subscription's next conti...

You can initiate orders from active subscriptions with either all subscription items, or manually select only some of the items to place a partial order. A partial order will also allow you to add additional one-time purchase items. Pre...

Recycling is a feature that allows subscription order payments to automatically be retried. This will allow previously errored payments to go through if the shopper has fixed the payment issue since the error occurred.  This feature can...

Installment plans allow subscription orders to be paid for in multiple installment payments.  This feature is supported for out-of-the-box payment gateways . If you want to use it with third-party payments, such as PayPal, then you mus...

In order for subscriptions to work on international catalogs, you must set localized values for subscription attributes (Subscription Mode, Frequency, Trial Days, Trial Product Code, and Trial Product Variation Code).  You will configure this trans...

When certain status changes or actions are performed on subscriptions, they trigger customer email notifications and/or KCCP event notifications. Customer Emails You can enable or disable email notifications in your System  > Settings  > Ge...