Import/Export

The Kibo eCommerce Import/Export tools help you import and export data—such as catalogs, customers, orders, coupons, and site content—to and from your tenant. For new merchants joining the platform, these tools are a powerful onboardin...

Kibo eCommerce provides import/export tools through two applications: Kibo eCommerce Import/Export Tool (1.0): (Legacy Tool) This tool handles the import and export of site content data. You can also export orders and import and export product...

This topic lists some common issues you can run into using the import/export tools . Error messages in the Import/Export tool may be generic and not identify the exact problem with the import file. These errors are often caused when an attempt ...

The platform collects a wide variety of real-time information about your site that can be useful for IT analytics. The Kibo eCommerce Import-Export Application (2.0) exports this information - including error incidents, performance metrics, and ...

The Customers template for the import/export tools describes your customer accounts and contact information. This data is used to manage orders, subscribed messages, promotional emails, newsletters, and so on. If you are preparing your initial ...

The Orders template for the import/export tools describes orders in your system, including their current status, the account that placed them, their total value, where they are shipped, the products they contain, and so on. You cannot import o...

The Catalogs template for the import/export tools is the largest of the import/export template files, and is likely the one you will use the most. Together, the sheets of the Catalogs template represent your entire catalog structure for all the ...

The Marketing template for the import/export tools describes coupons and coupon sets that are available to customers. To ensure you start with properly formatted files, navigate to the Import tab of the Import/Export extension, select a file...

The Content template for the import/export tools describes data for your Kibo eCommerce sites. This template is provided for the purposes of migrating site content between Kibo eCommerce environments. For example, you can use this functionality ...

The Price Lists template for the import/export tools describes price lists you have defined for specific customer segments. You can use price lists to offer specific pricing to authenticated customers who belong to specific customer segments. ...

The B2B template for the import/export tools describes B2B accounts, contacts, purchase order information, and individual users. It contains very similar data as to that found in the Customers Import/Export template. Access the Tools With t...