User Guides

Product guides and walkthroughs for using the Unified Commerce Platform


Introduction to the UCP UIs
Unified Commerce offers several user interfaces and storefront pages for administrators, developers, and customers. This guide gives an overview of these pages, the URLs at which they can be accessed, login restrictions, and where to get more info...
International Support
The Unified Commerce Platform offers international support for a number of languages and currencies when it comes to processing orders from sites. Orders can be created and paid for in supported currencies, but these currencies may not always have...
Troubleshooting Your Implementation
Follow the below guidelines when troubleshooting issues in UCP to help you provide more information to Kibo Support. Test the Default Theme If you are using a custom theme in your implementation, Kibo Support recommends that you set up a ten...


Configure your catalog structure and master catalogs.


Categorize the customers who buy your products and create orders.


Use the Unified Commerce Fulfiller UI to process shipments in different methods such as STH, BOPIS, Curbside, and more.


Use the UI and File Import/Export processes to manage your inventory levels.


Manage your fulfillment locations and location groups.


Use discounts and search tuning to market your products to shoppers.


Keep track of your business and what your customers are ordering.

Point of Sale Application

Empower store associates to serve customers on mobile with Point of Sale


Publish drafts to either your site content or your products, or group drafts together in publish sets.

Order Routing

Use the Order Routing service to configure how orders are assigned within your location system.


Use the Looker reporting dashboard of UCP to analyze data about your orders, locations, fulfillment trends, and more.


Configure your Search settings to fine-tune the results customers see when searching for products on your site.

Site Builder

Customize the design, organization, and content on your site.


Configure settings for site structure, channels, payment options, locations and shipping, user management, and more.

Apps and Integrations

Extend the power of Kibo eCommerce. Visit the Kibo eCommerce Marketplace to download these and other apps.


Simplify the process of adding or updating data on your eCommerce tenant.