User Guides

Product guides and walkthroughs for using the Kibo Composable Commerce Platform

Articles

Introduction to the KCCP UIs
The Kibo Composable Commerce Platform (KCCP) offers several user interfaces and storefront pages for administrators, developers, and customers. This guide gives an overview of these pages, the URLs at which they can be accessed, login rest...
International Support
The Kibo Composable Commerce Platform (KCCP) offers international support for a number of languages and currencies when it comes to processing orders from sites. Orders can be created and paid for in supported currencies, but these currencies ma...
Troubleshooting Your Implementation
Follow the below guidelines when troubleshooting issues in KCCP to help you provide more information to Kibo Support. Test the Default Theme If you are using a custom theme in your implementation, Kibo Support recommends that you...

Catalog

Configure your catalog structure and master catalogs.

Customers

Categorize the customers who buy your products and create orders.

Fulfillment

Use the Unified Commerce Fulfiller UI to process shipments in different methods such as STH, BOPIS, Curbside, and more.

Inventory

Use the UI and File Import/Export processes to manage your inventory levels.

Locations

Manage your fulfillment locations and location groups.

Marketing

Use discounts and campaigns to market your products to shoppers.

Orders

Keep track of your business and what your customers are ordering.

Publishing

Publish drafts to either your site content or your products, or group drafts together in publish sets.

Order Routing

Use the Order Routing service to configure how orders are assigned within your location system.

Reporting

Use the Looker reporting dashboard of KCCP to analyze data about your orders, locations, fulfillment trends, and more.

Search

Configure your Search settings to fine-tune the results customers see when searching for products on your site.

Subscriptions

Manage your subscriptions, subscription discounts, and payment installments.

Call Center

Search for and manage customers, orders, and returns all on a single page

Content

Customize the organization and content on your site.

System

Configure settings for site structure, channels, payment options, locations and shipping, user management, and more.

Apps and Integrations

Extend the power of Kibo eCommerce.

Import/Export

Simplify the process of adding or updating data on your eCommerce tenant.