Fulfillment Messaging Overview

The Unified Commerce Platform supports sending messages about order/shipment updates to consumers and store associates. Consumers can receive emails and SMS messages about their orders, including a series of notifications to help the customer stay in contact with the retailer about their pickup orders, while store associates can receive text messages about assigned shipments that need their attention. 

For more detailed information about the specialized notifications included with Curbside Delivery, refer to the Curbside Delivery guide in addition to this introductory walkthrough.