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The Product Category Returns dashboard keeps you up to date on the product categories with the most frequent returns and highest return loss. It can be viewed from Kibo Standard Reports > Returns > Product Category Returns Dashboard.  The supported filters that can be applied to this dashboard are:
NameDescriptionDefault
SiteRestrict results to one or more of your sites.All
Return Created DateLimit results to only returns created within this time range.Past three complete months
Location CodeLimit results to a specific location.All
The measures that are calculated by this dashboard are:
NameDescription
Return CountThe count of all returns.
Return Loss TotalThe sum of the product loss for all returns.
Return PercentageThe count of returns divided by the count of order.
The tiles that make up this dashboard are:
NameDescription
Most Returned CategoriesTable listing the product categories with the highest return count and how that count ranks among all categories.
Most Returned Categories By Loss TotalTable listing the product categories with the greatest total return loss and how that sum ranks among all categories.
Most Returned Categories By Return PercentageTable listing the product categories with the highest return percentage and how that percentage ranks among all categories.
Top Ten Categories: Percentage Of ReturnsColumn chart listing the ten product categories that account for the highest percentage of all returns.
Top Ten Categories: Percentage Of Loss TotalColumn chart listing the ten product categories that account for the highest percentage of the total return loss.