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Announcement: Import Inventory API Migration

As part of ongoing migration of internal inventory endpoints, Kibo will be migrating the import inventory internal endpoints on production tenants from January 27 through February 10. The endpoints on production sandboxes were already migrated in 2024. This is the first of three phases of inventory migration planned in the first half of 2025. No action is required from you but if you have questions, please contact Kibo Support.

Production Tenant Features 

Commerce

  • Multiselect Location Attributes: When configuring location attributes, you can now enable them for multiselection when they have a List input type. This means that when setting attribute values for a location, more than one option can be selected for that location.
  • API PageSize Limit: The pageSize request parameter of Commerce APIs now enforces a maximum of 200 results. Requesting more than 200 will not cause a validation error, but only 200 records will be returned per page.
  • Imported Order Payment Update: If an order is imported via the Create Order API with isManual enabled on the payment interaction, the system will no longer store a card ID or auth in Kibo’s payment service. Any actions made on payments of this type must be performed manually (including captures, voids, and credits). This was the expected behavior for orders imported with manual payments, but will now be better handled by the system.

Production Bug Fixes

ServiceResolution
CatalogWhen exporting product data from a catalog, all product attributes were included in the export even if they were not part of the appropriate master catalog. This process has been updated so that attributes are filtered by the master catalog.
CommerceNot all customer attributes were being retrieved for the My Account page. Only up to a maximum of 20 were being provided by the Get Account Attributes API, while the pageSize parameter was not working as expected to retrieve additional results. This has been fixed so that all attributes can be successfully retrieved.
CommerceSome refund amounts were exceeding the order total by $0.01 in cases where the total was not divisible by the quantities of products. This rounding issues has been corrected so that the refund amount equals the expected total.
CommerceBackorder shipments were not being released when all of the criteria was met, as a rounding error caused a discrepancy in the expected payment amount. This has been fixed so that the payments are more accurately calculated and shipments are released appropriately.
FulfillerIssues were being experienced when rejecting partial quantity of BOPIS transfer shipments on a particular implementation, as the remaining quantity was immediately marked fulfilled and an Internal Server error was experienced. This has been fixed so that quantity goes through the appropriate transfer receipt and customer pickup steps as intended, without additional errors.

Production Sandbox Features 

Commerce

  • Call Center Filters: You can now apply filters when searching for orders, customers, or returns in the Call Center UI to fine-tune your results. These are the same advanced filters that are already available in the Orders, Customers, and Returns dashboards of the Admin UI.

Import/Export

  • Export First Available Date: When exporting the ProductCatalog sheet with the Import/Export 3.0 tool, the datefirstAvailableInCatalog field will now be included. This corresponds to the First Available Date in product configurations and will be added as an optional selection while configuring an export via the UI in a future release.

Inventory

  • Add/Edit Safety Stock: You can now set a Safety Stock value when creating a new inventory record in the Inventory UI, as well as edit Safety Stock when updating an existing inventory record.
  • Granular Inventory Updates: Several updates have been made for granular inventory to improve the management of granular levels and handle substitution cases.
    • You can now add granular inventory fields when creating a new inventory record directly from the UI, where previously granular inventory had to be set up via API. 
    • You can now edit granular inventory fields while updating an existing record.
    • You can now use showGranularInventory and showExtraGranularProductFields flags in the Get Inventory API to choose whether the returned inventory values include Safety Stock, LTD, and Floor values at the granular level. See the Granular Inventory Fields guide for more details.
    • A new API, .../commerce/shipments/{shipmentId}/items/{itemId}/updateInventoryAllocation, can now be used to update the shipment item allocation data to adjust granular quantity and add new granular records. This allows granular levels to be adjusted when there are discrepancies that require reallocation such as  damaged inventory or mismatched data. The API documentation will be updated soon.

Sandbox Bug Fixes

ServiceResolution
CatalogNot all variant products were being updated after upload via either the Products API or the Import/Export tool. This was due to an issue with the system processing permutations of different products, but has been corrected so that variant products can be successfully updated.
CommerceReturns were unable to be initiated for some orders, due to a discrepancy with Order Item IDs that occurred when initial line items were deleted from the order before submission. This has been fixed so that these IDs are mapped correctly and returns can be successfully initiated.