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Last Updated: 04/30/2025 in User Guides Orders Manage Orders
any actions such as creating a new shipment, reassigning or updating existing shipments, editing shipment … In eCommerce+OMS implementations that do not distinguish between order-level and item-level handling … to edit shipment-level custom data instead, rather than the custom data of individual items, you can do
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Last Updated: 03/24/2025 in User Guides Call Center
Perform a search for a customer, order, or return using the radio buttons. Click any result. … Create New Session Sessions are created automatically as you look up a new request. … on them the same manner as their respective UIs.
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Last Updated: 04/29/2025 in User Guides Locations
Groups portion of the Kibo Composable Commerce Platform UI to create and manage their groups. … If a shipment value is less than the maximum insured value, then the shipment value will be used as the … method or type as well as its default options.
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Last Updated: 04/29/2025 in User Guides Call Center
Access the Call Center Submit a request to Kibo Support if you want to use this feature, as it must … Customer service representatives (CSRs) can use the Call Center UI to access customer accounts, orders … , and returns on a single page to streamline the resolution process and optimize customer interactions
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Adds a payment action. … for third-party services interacting with payments. … the first argument (or null if there is no error) and a result as the second argument (if required).
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Last Updated: 05/01/2025 in User Guides Subscriptions
To do so, you must use the Catalog Storefront Tax API Extension instead. … If you attempt to add a new subscription item and the item's possible frequencies do not include the … You can still perform most of the above actions to help resolve the error such as updating the next order
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Visible only in the Admin, this is set from the Admin or in the Commerce APIs when a cart is converted … If yes, the item can be purchased or fulfilled at regular intervals, such as a monthly billing cycle. … Product Usage Name String The usage type that applies to this product, such as Standard (a single product
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Last Updated: 05/10/2024 in User Guides Subscriptions
to the Active status if successful) or make a Subscription Action API call for the "Activate" action … that does not include Kibo's eCommerce storefront or Order Management. … This only happens when a subscription is created via API but has not yet been activated.
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Select any applicable product rules. … Choose the shipping methods/service types to apply this configuration to. … Methods and Fees Example For example, you need a product handling fee for your Flat Rate packages.
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Prepare any other shipments that will be handed over to the same carrier. … Enter the usual package information: select a carrier, service type, box type, dimensions and weight, … shipment as ready for the carrier.
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Shipping Method Name String The carrier-supplied name for the shipping service type, such as "UPS Ground … Shipping Method Code String The code associated with a carrier's shipping method service type used during … Package ID String A unique identifier for the package.
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Last Updated: 10/16/2024 in User Guides System Permissions
This guide demonstrates how to do these tasks in the user interface, but the User Management APIs can … If you want to change a default role, you must create a custom role and add any required user behaviors … You cannot change any default roles.
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API to negative test your application and ensure it throws errors as expected. … PayPal Operations The PayPal Express Application sends the following API requests to PayPal, as needed … Extension Actions If you have API Extensions fully enabled on your Kibo eCommerce developer account,
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Note that this process does not serve the same function as a standard order with one fulfillment address … For example, suppose a shopper adds six items to their cart. … The Multiple Shipments API instead uses a Checkout model that has a collection of Destinations to represent
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Last Updated: 05/05/2025 in User Guides Orders Returns
Return rule information will be reflected in the item-level data of Shipment APIs , such as when creating … Product and customer rules cannot be shared across any other rule features, such as purchase limit rules … Expand the actions menu on a specific rule to Edit or Delete it.
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SLAs are available for all shipment types, as they can be defined based on any of the steps within a … Admin and SuperAdmin user roles include these permissions by default, but you can add the behaviors to any … SLAs are "Service Level Agreements" that define and measure your promised fulfillment time to customers
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Last Updated: 02/09/2024 in Release Notes
is not set, then the emails will continue to display as they already do. … CCLastFour in Emails: As a follow-up to the recent addition of the ccLastFour field in the Order API … Fulfillment Functionality Long Tracking Numbers: The GET Shipment API response will now include a new
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Attribute Value String Value of the attribute represented as a string. Will never be null. … The Order Attributes view provides dimensions and measures for extensible attributes associated with … This ID is used at all levels of a store and catalog to associate objects to a site.
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Shipping Method Name String The carrier-supplied name for the shipping service type, such as UPS Ground … Reason String The reason description for an action. … Payment Service Card ID String The ID received from the payment service for the credit card.
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Last Updated: 04/30/2025 in User Guides Marketing
date range does not fit into the campaign's date range. … you can do so from the respective Discounts , Merchandizing Rules , and Content Editor UIs. … In the Discounts tab, add any discounts to the campaign.