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Last Updated: 04/29/2025 in User Guides B2B
This is an example on a headless storefront: Buyers can switch to another account at any point by using … switcher and generate the access token via the Auth Ticket API based on the selected Account ID. … However, any existing B2B accounts that were created on production environments prior to the release
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If any of these are set to 1, then the corresponding option will be automatically checked. … Locator Names If inventory locator names have been set for the items through the Refresh Inventory API … If product identifiers have been set for any shipment items, then an additional Product Identifiers column
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Last Updated: 04/30/2025 in User Guides Order Routing
When creating a data list, enter the name, data type, and any custom notes that describe the purpose … A template for building this file can be downloaded from the Download Template action of the navigation … Creating a Data List Click Add New List to create a new list.
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Last Updated: 04/29/2025 in User Guides Call Center
Access the Call Center Submit a request to Kibo Support if you want to use this feature, as it must … Customer service representatives (CSRs) can use the Call Center UI to access customer accounts, orders … , and returns on a single page to streamline the resolution process and optimize customer interactions
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Last Updated: 05/16/2024 in User Guides Subscriptions
Enter the supported Payment Types as a comma-separated list. … After this number of days have passed, the recycled payment will not be attempted any further. … This is the payments.interactions.gatewayResponseCode field of Order API data and is also displayed on
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Last Updated: 04/30/2025 in User Guides Marketing
You do not have to deactivate the coupon before deleting, but Kibo recommends making sure a coupon is … To remove a coupon set via API, simply make a DELETE call to the Delete Coupon Set API endpoint with … API.
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Last Updated: 07/26/2023 in User Guides Catalog Catalogs
Do not delete a master catalog from your tenant if you only have one master catalog. … A Kibo eCommerce tenant can maintain any number of master catalogs based on the number of site or location … You can build individual catalogs for each location, whether physical or virtual, as a subset of the
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Payment Term String The payment term for a purchase order (e.g. net 30) used as payment for the order … Payment Service Card ID String The ID received from the payment service for the credit card. … Shipping Method Name String The carrier-supplied name for the shipping service type, such as UPS Ground
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Last Updated: 05/01/2025 in User Guides Order Routing
on them: Click on a location name to view other details, such as its External ID (if applicable) and … like adding or removing them from scenarios on the Locations page as well. … These scenarios are managed through the Routing Strategy page, but you can perform location-specific actions
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Last Updated: 04/30/2025 in User Guides System Structure
Customer sets do not prevent shoppers from visiting a site and creating a new account for that site. … Your Mystic Sports site belongs to a B2C customer set; however, Stephanie does not have a customer account … Enter a Name to serve as a label for your customer set in Admin.
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Expand the action menu for a shipment item and click Substitute . … For instance, a customer service representative can select a product and replace the original item with … display all substitute products as line items with a label indicating the original products as shown
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Shipping Method Name String The carrier-supplied name for the shipping service type, such as "UPS Ground … Shipping Method Code String The code associated with a carrier's shipping method service type used during … Package ID String A unique identifier for the package.
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The Status drop-down menu does not appear if you did not previously select a specific catalog. … (Optional) Add any applicable properties, categories and SEO information to the gift card. … (Optional) Enter a Short Description , a Full Description , and add a Product Image .
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Last Updated: 07/22/2024 in User Guides Reporting
dots in the top right corner of a tile that appear on hover, and click Download data . … In the Advanced options section, select any criteria for sending the scheduled report, the email and … Downloading as a CSV includes no additional options.
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The Status drop-down menu does not appear if you did not previously select a specific catalog. … (Optional) Add any applicable properties, categories and SEO information to the gift card. … an existing gift card product type, you'll need to add your product attributes to the product type as
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Shoppers can pay with a credit card, check, gift card, or store credit. … You can use any payment method that's enabled on the applicable site. … If you process a payment outside of the platform, such as through a third-party like PayPal or at a brick-and-mortar
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The corresponding action for which this reason was given, such as CANCEL_ITEM or ADJUSTMENTS_APPLIED … Cancelled Reason Code String A unique code given to each reason, such as "FoundBetterPrice," for the … Cancelled Reason Description String A user-readable form of the reason, such as "Found better price,"
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Last Updated: 07/22/2024 in User Guides Reporting
(which means the owner has read/write, the group has read/write, others are read-only) Ensure files do … You can further edit the Visualization section by clicking Edit on the right and changing the axis, … It can be saved as an individual look or added to a dashboard, as well as directly downloaded or sent
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Last Updated: 04/30/2025 in User Guides Catalog Categories
To do this, assign the category for each individual product in its product settings . … categories: Note that when searching for categories with the Advanced Filter, you can also filter based on any … No Can be used as target criteria for a discount Yes Yes No Becomes a complex search filter at runtime
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Last Updated: 04/30/2025 in User Guides Catalog Products
You can also use a Postman Runner to update products with the Kibo Catalog APIs. … Once added, you can click any of the catalogs in the list to configure the product specifically within … SEO) Short Description (260 character limit) Long Description Product Image Pricing Information And any