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Last Updated: 07/29/2024 in User Guides Subscriptions
Customer service representatives can place offline orders for subscriptions as well. … You can then add more items, pick a shipping method for any Direct Ship items, input payment information … , and place the order as with regular offline orders.
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of stock, Kibo eCommerce displays an out of stock message on the base product's display page in the storefront … available quantities of the Action Jacket. … Cameras, 2 Action Jackets, but only one GPS Watch.
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Last Updated: 04/25/2025 in User Guides Reporting Dashboards
Progress bar shows the total amount due as a percentage of the total amount requested. … Progress bar shows the total amount collected as a percentage of the total amount requested. … Percentage Of Revenue By Payment Type The total amount collected for each payment type as a percentage
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You may Boost or Bury any field entry that was created in the Schema Editor. … This requires a sale price or price to be set in the catalog as well as the cost. … Sales Rank : Based on sales rankings from a certain amount of days, as a percentile of quantity sold
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Last Updated: 01/08/2025 in Release Notes
When you begin typing in the Discount Labels field, any matching results will be displayed. … Sandbox Bug Fixes Service Resolution Commerce FedEx shipping methods were not being displayed in the … This has been fixed so that the default returns carrier is used to generate return labels as expected
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Last Updated: 04/23/2025 in User Guides Orders Returns
Update the Restock checkboxes for any items as needed. Click Submit . … to edit any quantities or item conditions. … process allows you to simply accept the customer's items and select inventory locations to restock any
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Last Updated: 05/01/2025 in User Guides Marketing Discounts
Discount extensibility allows you to utilize custom attributes as additional discount conditions, giving … They may be useful in scenarios such as: Offering discounts for deliveries based on whether a “deliveryInfo … They may be useful in scenarios such as: Offering discounts for frozen items from locations with a "supportsRefrigeration
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You can also customize the label that appears for the product extra in the storefront. … Any property can also be enabled as a "variant property," which allows the attribute to have a different … You can also make another product an extra, such as a camera mount that can be sold along with a camera
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Last Updated: 12/11/2023 in User Guides Search Search Schema
Once you have saved any changes, you have two options. … having non-standard fields returned code_exact Used for product codes code_lenient Split on dashes and dots … By also choosing category as a Core Field Type, however, searches can also include results such as "Women's
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Unlike ranking modification, pinning a result does not lock all results above it. … Any positive value above 0 is a boost, while any negative value is a bury. … When a user searches using any of the terms associated with an active rule, the boost and bury conditions
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Last Updated: 04/29/2025 in User Guides Call Center
Access the Call Center Submit a request to Kibo Support if you want to use this feature, as it must … These comprehensive tools allow CSRs to handle requests more quickly and improve their service quality … Customer service representatives (CSRs) can use the Call Center UI to access customer accounts, orders
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Last Updated: 05/05/2025 in User Guides B2B
Product and customer rules cannot be shared across any other rule features, such as return rules . … If a client only wants to use B2B Order Release based on account priority without any configuring any … Expand the actions menu on a specific rule to Edit or Delete it.
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can select it as a discount target. … When set to DynamicRealTime , the category is a dynamic realtime category and you cannot select it as … displays products included in the child category Yes No Can be used as target criteria for a discount
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Viewing any shipment that belongs to a consolidation group (such as from the search results) will direct … When a fulfiller user begins fulfillment on a shipment, the Fulfiller UI will suggest any other qualifying … Submit a request to Kibo Support if you want to begin using it.
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The system does not validate the refund amount, so you should validate it prior to submitting the refund … , then the system will attempt to automatically void any authorized payments. … This will only display information for gateway gift card payments, not for any other payment type.
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The corresponding action for which this reason was given, such as CANCEL_ITEM or ADJUSTMENTS_APPLIED … Cancelled Reason Code String A unique code given to each reason, such as "FoundBetterPrice," for the … Cancelled Reason Description String A user-readable form of the reason, such as "Found better price,"
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Attribute Value String Value of the attribute represented as a string. Will never be null. … Shopper Entered Attribute Value String Value of the attribute entered by the shopper represented as a … The Order Item Attributes view provides dimensions and measures for the extensible attributes associated
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Price lists are associated with a master catalog so any products that exist in the same master catalog … This topic provides an overview of the price list REST API components. … You can override a product's list price, sale price, and other advanced pricing information such as MSRP
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Select any applicable product rules. … Choose the shipping methods/service types to apply this configuration to. … Methods and Fees Example For example, you need a product handling fee for your Flat Rate packages.
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To do so, click the Add icon and enter a number from 0 to 100. … This means that the individual terms only need to exist across any given fields to be considered a match … usually based on the entire query typed by the user, but you can use two-word phrase boosting to allow any