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Select Preferences in Offline Orders Customer service representatives can also indicate whether substitutions … automatically and fulfillers will be responsible for contacting the shopper and manually performing any … product variant as a substitute) in the item-level data to indicate the shopper's selections.
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Last Updated: 07/29/2024 in User Guides Subscriptions
Customer service representatives can place offline orders for subscriptions as well. … You can then add more items, pick a shipping method for any Direct Ship items, input payment information … , and place the order as with regular offline orders.
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Last Updated: 05/09/2025 in User Guides B2B
You can also do this with the B2B Order Release API endpoint . … not exceed any quantity restrictions you have set. … purchase limit rules , meaning that orders will be validated at the time of release to ensure they do
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Last Updated: 03/24/2025 in User Guides Call Center
Perform a search for a customer, order, or return using the radio buttons. Click any result. … can perform management actions on them the same manner as their respective UIs. … Create New Session Sessions are created automatically as you look up a new request.
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Last Updated: 04/29/2025 in User Guides Call Center
Access the Call Center Submit a request to Kibo Support if you want to use this feature, as it must … Customer service representatives (CSRs) can use the Call Center UI to access customer accounts, orders … , and returns on a single page to streamline the resolution process and optimize customer interactions
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Last Updated: 05/14/2025 in User Guides Subscriptions
If a customer needs to make a change to their next continuity order, but it does not need to persist … You cannot change the customer details, edit the totals in the subscription summary, or perform actions … A reprice will be triggered if you add items or change any fulfillment methods.
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Viewing a Sandbox Once created, you will be able to view the sandbox at any time to test your code. … APIs. … Check out the API walkthroughs and learn how to sort/filter API requests Learn about the React storefront
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Adds a payment action. … for third-party services interacting with payments. … callback pattern: it takes an error as the first argument (or null if there is no error) and a result
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Last Updated: 06/20/2025 in User Guides Locations
Groups portion of the Kibo Composable Commerce Platform UI to create and manage their groups. … Multi Piece Shipments can also be enabled here for custom carriers. … method or type as well as its default options.
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Last Updated: 05/14/2025 in User Guides Subscriptions
To do so, you must use the Catalog Storefront Tax API Extension instead. … a new order as described in the Customer Details section above. … If you attempt to add a new subscription item and the item's possible frequencies do not include the
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Last Updated: 05/14/2025 in User Guides Subscriptions
to the Active status if successful) or make a Subscription Action API call for the "Activate" action … that does not include Kibo's eCommerce storefront or Order Management. … This only happens when a subscription is created via API but has not yet been activated.
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Select any applicable product rules. … Choose the shipping methods/service types to apply this configuration to. … Methods and Fees Example For example, you need a product handling fee for your Flat Rate packages.
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Last Updated: 05/14/2025 in User Guides System Permissions
This guide demonstrates how to do these tasks in the user interface, but the User Management APIs can … If you want to change a default role, you must create a custom role and add any required user behaviors … You cannot change any default roles.
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Last Updated: 07/04/2025 in User Guides Orders Manage Orders
any actions such as creating a new shipment, reassigning or updating existing shipments, editing shipment … , you can do this from the Custom Data tab of the shipment details . … View Custom Data Custom order data is passed to the shipments upon initial order creation, but any edits
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Shipping Method Name String The carrier-supplied name for the shipping service type, such as "UPS Ground … Shipping Method Code String The code associated with a carrier's shipping method service type used during … Package ID String A unique identifier for the package.
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Prepare any other shipments that will be handed over to the same carrier. … Enter the usual package information: select a carrier, service type, box type, dimensions and weight, … shipment as ready for the carrier.
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Visible only in the Admin, this is set from the Admin or in the Commerce APIs when a cart is converted … If yes, the item can be purchased or fulfilled at regular intervals, such as a monthly billing cycle. … Product Usage Name String The usage type that applies to this product, such as Standard (a single product
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Last Updated: 06/20/2025 in User Guides Subscriptions
You do not have to enter a value in the Price field if you want the one-time purchase price to default … If you do not want to offer a trial period on that particular product, you can simply leave those attributes … To do this, the following property attributes should be added to the product type.
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API to negative test your application and ensure it throws errors as expected. … PayPal Operations The PayPal Express Application sends the following API requests to PayPal, as needed … Extension Actions If you have API Extensions fully enabled on your Kibo eCommerce developer account,
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Note that this process does not serve the same function as a standard order with one fulfillment address … The Multiple Shipments API instead uses a Checkout model that has a collection of Destinations to represent … Checkout Resource During the checkout process, the API creates the Checkout resource to track a shopper's