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Announcement: FFUI Dashboard and Returns

In 2024, Kibo made a new version of the Fulfiller UI dashboard available for enablement, which also enables you to implement Fulfillment SLAs if you want to use them. Another update in which the Admin UI’s return dashboard is embedded within the Fulfiller UI was added to sandboxes as of Version 1.2510, giving fulfillers more robust return management.  Starting April 30, both of these updates will be enabled in all sandbox environments. Please begin testing these features at that time and contact Kibo Support if you have any questions.

Production Tenant Features 

Catalog

  • Discount API Update: The GET Discounts API has been updated with better error messaging, so that the missing information is more clearly listed when experiencing a 404.

Commerce

  • Reverse Logistics Update: Some labels in the receive a return process with Reverse Logistics have been updated to replace “handle” with “disposition.”
  • Product Rules Update: When creating product rules as part of your Return, Safety Stock, or Purchase Limit Rules, they are now limited to a name with a maximum length of 80 characters.

Fulfillment

  • Package Consolidation Update: Package consolidation now properly calculates signature options and declared values on each package in the consolidation group.
  • Shipment Search Restriction: Currently, the Fulfiller UI will display shipments from all existing stores in the search results. This will continue to be the default behavior, but the option has now been created for Kibo to set your implementation to only display shipment results from the user’s assigned store(s) instead.
  • Enhanced Delivery Method: The Delivery fulfillment method has been updated to no longer require being set up as a service item. The updated Delivery BPM accounts for new steps to transfer items to a delivery consolidation location, prepare for delivery, dispatch to a delivery provider, and confirm completed delivery. Additionally, Order Routing can now suggest the optimal delivery location based on a Delivery routing scenario and the shopper’s zip code. 
  • Estimated Delivery Dates: The feature previously called Accurate Fulfillment Dates has been replaced by Estimated Delivery Dates, which includes all-new calculations and fulfillment considerations. This version calculates estimated dates for any STH, BOPIS, and Delivery items that can be displayed on your storefront’s product details, cart, and checkout pages. This takes into account all transfers that may be required for the shipment as well as the assigned location’s daily cut off times in which it is not fulfilling orders. As part of this, locations will now be restricted to one location type going forwards unless specially enabled otherwise for your tenant.

Production Bug Fixes

ServiceResolution
CatalogPage rules were not being evaluated properly, resulting in only the base pages being displayed on the storefront and not category page variations.
CatalogIf a custom property was removed from a discount via API, the discount configurations could not be saved successfully on the Admin UI. To prevent this, the ability to delete custom properties has been removed.
CommerceShipping addresses were unable to be selected in the storefront and shipping methods were not being displayed. Additionally, items could not be added to orders for USA addresses in the Admin UI. These issues were due to errors when calling the tax estimation service, which has been corrected so that shipping information and orders can be updated successfully.
CommerceThe Get Subscriptions API was returning a memory leak error when using high startIndex values. This has been fixed so that subscriptions can be retrieved successfully.

Production Sandbox Features 

Catalog

Fulfillment

  • Digital Shipment Update: Digital shipments will now be marked as Fulfilled when their order is moved to the Accepted status, instead of immediately upon order creation.
  • Shipment API Extensions: New before and after API extensions have been added that can interact with the Get Shipment and Get Shipments APIs. This allows you to leverage custom tasks such as rewriting shipments to display a total bundled quantity instead of the individual quantities within a bundle.

Sandbox Bug Fixes

ServiceResolution
CommerceA “shipment expected delivery date is not aligned with items expected delivery date” error was experienced on some implementations when creating shipments with estimated delivery dates. This has been corrected so that dates are set on the shipment items as intended, and shipments are split appropriately based on the full estimated date-time (instead of only the date).
FulfillmentUsers without the “Report Read” behavior were unable to access Fulfillment APIs. This has been updated so that this behavior is no longer required.
FulfillmentThe pick wave link was not appearing in the Fulfiller UI’s navigation menu after the most recent release. This has been fixed so that pick waves are accessible as expected.
Order RoutingSome null errors were experienced when retrieving newly created locations’ fulfillment capacities for Order Routing. This has been fixed so that these location capacities can be successfully accessed.