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Last Updated: 04/29/2025 in User Guides Locations
hours, services provided, etc. … attributes are attributes that you can apply to locations to add further definition for special uses, such as … When adding a selection option, you must add a label and a value separated by a colon.
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Last Updated: 04/30/2025 in User Guides Orders Manage Orders
If the restrictEdit flag is set to true on the order via API , then a user without the Override Order … Repeat for any other items you want to add. … Mark as Shipped To force fulfillment on a shipment and mark it as complete regardless of its current
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Enable the App After configuration, you can go to System > Customization > Applications in the Admin … In the Payment Gateway drop-down menu, select the Adyen app. Provide your Secret API Key . … Platforms: KCCP eCommerce and eCommerce+OMS Adyen is a digital payment platform allowing you to process
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For instance, a customer service representative can select a product and replace the original item with … Expand the action menu for a shipment item and click Substitute . … display all substitute products as line items with a label indicating the original products as shown
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Five KTP will be available at Location A on any future date(s) but the KTP2 items do not have an expected … If releasing by quantity, then any quantity of an item can move into a Ready shipment as long as at least … However, five KTP3 do not have an expected date.
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The system does not validate the refund amount, so you should validate it prior to submitting the refund … If an entire order is canceled, then the system will attempt to automatically void any authorized payments … This will only display information for gateway gift card payments, not for any other payment type.
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Last Updated: 07/10/2025 in User Guides Inventory
endpoints , as well as their supporting product rules via the Product Rules API . … Product rules cannot be shared across any other rule features, such as purchase limit rules . … Expand the actions menu on a specific rule to Edit or Delete it.
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To do so, click the Add icon and enter a number from 0 to 100. … This means that the individual terms only need to exist across any given fields to be considered a match … usually based on the entire query typed by the user, but you can use two-word phrase boosting to allow any
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Last Updated: 05/17/2025 in User Guides Subscriptions
only a particular rate of orders (such as every three orders), to prevent the customer from using the … any quantity of Item A, Item B, and Item C. … If you do not provide a recurrence, then the discount will apply to every continuity order.
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Last Updated: 08/08/2023 in User Guides Marketing Discounts
Auto-Add Free Products without Setting a Condition Discounts with or without coupon codes must have any … If the system does not choose the auto-add discount, the free product returns to full price, remains … The system determines which free product is the better deal to the consumer and adds it to the cart as
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Last Updated: 05/01/2025 in User Guides Orders Returns
In the Customer Notes tab, view any existing customer notes to determine if the shopper has any specific … Action Required: Whether any action needs to be taken yet to process the return. … Return Details Page Click on a return to view its details and perform any actions that may be associated
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Note that if any tags already exist on a subscription, then those will be passed to the items in Order … You can also use the Update Reservation Item API to manually update a specific reserved item and its … For STH shipments without a location code: If any of these fields are updated, then new suggestions
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Last Updated: 04/30/2025 in User Guides System Structure
Customer sets do not prevent shoppers from visiting a site and creating a new account for that site. … Your Mystic Sports site belongs to a B2C customer set; however, Stephanie does not have a customer account … Enter a Name to serve as a label for your customer set in Admin.
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These correspond with both the Admin UI actions and the Perform Payment Action API call . … VoidPayment Note: This action cannot occur for any payment type that has a Null status. … You can use the Perform Payment Action API call to manually move the payment to a successful state if
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Last Updated: 09/12/2025 in User Guides Orders Returns
If you select a Yes/No type for the attribute, the value defaults to No if a user does not explicitly … For example, you could configure attributes to track any of this information at the return level: RmaNumber … Expand the actions menu next to the applicable attribute and select Disable .
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Last Updated: 08/15/2025 in User Guides Order Routing
Data types can also be populated in many APIs as a customData object with the configured name and a value … A template for this .CSV can be downloaded from the action menu as well. … The upload tool will accept a .CSV file to update any existing data types across the entire set of locations
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Last Updated: 05/14/2025 in User Guides Reporting
Filter on Attributes To use custom attributes as a filter: Select an explore from Kibo Standard Reports … not convert any historical reporting data to the new currency value. … Any data that is compiled by reports after the setting change will be in the new currency and any data
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Last Updated: 05/14/2025 in User Guides Catalog Catalogs
Do not delete a master catalog from your tenant if you only have one master catalog. … A Kibo eCommerce tenant can maintain any number of master catalogs based on the number of site or location … You can build individual catalogs for each location, whether physical or virtual, as a subset of the
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Last Updated: 05/14/2025 in User Guides B2B
This is an example on a headless storefront: Buyers can switch to another account at any point by using … switcher and generate the access token via the Auth Ticket API based on the selected Account ID. … However, any existing B2B accounts that were created on production environments prior to the release
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The Status drop-down menu does not appear if you did not previously select a specific catalog. … (Optional) Add any applicable properties, categories and SEO information to the gift card. … (Optional) Enter a Short Description , a Full Description , and add a Product Image .