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Last Updated: 05/01/2025 in User Guides Orders Manage Orders
This will open the same modal and gift options as shown earlier when creating a new order. … Edit Messages via API To update a gift message via API instead, make a POST call to the Update Order … receipt that does not show the price paid, but allows the recipient to return the item if necessary.
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Last Updated: 05/02/2025 in User Guides Orders Returns
Click the Returns tab to see a list of returnable items in the order (as well as any existing returns … Customer service representatives and admins can still initiate a return for items regardless of any rule … Refund Select this option if the shopper only desires a refund.
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In the Advanced section, select whether this product type is a physical item, service item, digital … Service: Used only for service items such as assembly . … This does not include digital art, books, music, printable documents, or software.
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Is Option Yes/No If yes, the product attribute is a merchant- or shopper-configurable option, such as … an option configurable by the shopper, such as screen resolution or brand. … not represent a product variation, such as a monogram.
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Last Updated: 05/01/2025 in User Guides Inventory
You can view these as either a list of their variant codes or as drop-down options. … Inventory UI This section provides a general overview of the Inventory UI. … View Allocated Shipments Click any Allocated value in the inventory table to view a list of Ready shipments
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Last Updated: 04/29/2025 in User Guides Fulfillment
then that data can usually be configured as a custom data field if supported by the API. … Neither default nor customized templates can transform any data, only display the data as it is given … Overriding Email Options Default sender and reply options must be set in the sender fields above the
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Price lists are associated with a master catalog so any products that exist in the same master catalog … Refer to Price Lists in the Guides section for more information about price lists, including inheritance … This topic provides an overview of the price list REST API components.
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Fill out all required fields and any optional fields. … By default, Kibo eCommerce does not validate the purchase order; however, you can add validation functionality … By default, the custom text fields appear on the checkout page on your storefront as well as in an offline
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A great use case for logging is to view what data the context object provides different actions, as shown … In Admin, go to System > Customization > API Extension s to open the Action Management JSON Editor . … In Admin, go to System > Customization > API Extensions to open the Action Management JSON Editor .
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Processing : The order’s shipments are in fulfillment and a payment action has been taken. … in the API, and determines whether or not a shipment is able to be fulfilled. … Canceled: If a shipment is canceled at any point in one of the previous flows, it is placed in the Canceled
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Last Updated: 03/24/2025 in User Guides Call Center
Perform a search for a customer, order, or return using the radio buttons. Click any result. … You can have up to a maximum of four active sessions, and attempting to create a fifth will replace the … Create New Session Sessions are created automatically as you look up a new request.
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Using the AddAccounts API operation, you can set the externalPassword property to store the password … determines the localized content to use and display. correlationId string The unique identifier of the API … A true value prompts the calling service (Customer) to remove the externalPassword value on the customer
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Last Updated: 04/29/2025 in User Guides Locations
method or type as well as its default options. … Enter a group name and identifying code. Select the associated site catalog(s). … In the Other Settings section, configure related fulfillment options such as packing list/slip and pick
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The system does not validate the refund amount, so you should validate it prior to submitting the refund … , then the system will attempt to automatically void any authorized payments. … This will only display information for gateway gift card payments, not for any other payment type.
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Last Updated: 09/13/2024 in Developers API Guides
To process credit card transactions on your storefront, you must set up a payment gateway and then assign … For example, a response code of 32 from Authorize.Net would be displayed as: "gatewayResponseCode": 32 … This response data is displayed as a list of key:value pairs in the responseData object: { "authCode"
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Last Updated: 05/09/2025 in User Guides Catalog Categories
A group specifies whether any or all of the conditions within it need to evaluate as True in order for … If, for whatever reason, including out of stock, a product does not appear on your storefront either … Add a Group To add a group: Under the Expression section, expand the actions menu and select Add Group
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Last Updated: 11/28/2023 in Developers Dev Center
However, if you plan to do a large data load it is also advised to contact Kibo so we can support your … See the API Best Practices guide for more information about API rate limiting. … It’s also possible to load up a test catalog if you don’t want to build something completely from scratch
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Last Updated: 04/30/2025 in User Guides Order Routing
Data types can also be populated in many APIs as a customData object with the configured name and a value … Or, this data can be used as a sort option in scenarios to compare the locations. … A template for this .CSV can be downloaded from the action menu as well.
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If a shopper orders a standard product, they do not choose any options to configure the product. … standard product does not have any configurable options; however, it can have extras and properties such … However, if an OMS-only implementation does not include a catalog then a validation error will be returned
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*Available only for Storefront HTTP actions. body object The response body of the API operation associated … *Available only for Storefront HTTP actions. viewName string The response viewName value. … *Available only for Storefront HTTP actions. query object The request query. href string The request