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Last Updated: 05/14/2025 in User Guides Orders
process a payment at the checkout level using the following resources in the API: POST api/commerce/ … If you perform a void at the checkout level, all orders will be voided as a no-op void except for the … In this case, two orders will be created, as follows: Order 1 Item A (direct ship item to Destination
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Last Updated: 05/02/2025 in User Guides Orders Returns
Click the Returns tab to see a list of returnable items in the order (as well as any existing returns … You will be able to create multiple returns for a single order as needed. … Customer service representatives and admins can still initiate a return for items regardless of any rule
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If your implementation uses order reference numbers (the parentCheckoutNumber in the Commerce APIs ), … A shipment note cannot be created or edited in the Fulfiller UI, only via the Shipments API . … In order to view these shipments, you must search for them such as by filtering for the "Future" status
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Item identifiers are defined as the fulfillmentFields object in the Create Order API . … If you accessed this shipment's details page directly, such as by clicking a link from the Order Admin … service and fulfillers, return instructions, and more.
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Last Updated: 11/18/2025 in User Guides Reporting
All reports can be viewed within the Kibo Composable Commerce Platform (KCCP) or exported as a file for … well as a set of dimensions. … The former is displayed as simply a number, while the latter is displayed as a chart.
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the first argument (or null if there is no error) and a result as the second argument (if required). … Property Type Description params object The input parameters to the service or webpage. headers object … arguments: callback —This argument follows the established JavaScript callback pattern: it takes an error as
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the first argument (or null if there is no error) and a result as the second argument (if required). … Property Type Description params object The input parameters to the service or webpage. headers object … arguments: callback —This argument follows the established JavaScript callback pattern: it takes an error as
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the first argument (or null if there is no error) and a result as the second argument (if required). … Property Type Description params object The input parameters to the service or webpage. headers object … arguments: callback —This argument follows the established JavaScript callback pattern: it takes an error as
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the first argument (or null if there is no error) and a result as the second argument (if required). … Property Type Description params object The input parameters to the service or webpage. headers object … arguments: callback —This argument follows the established JavaScript callback pattern: it takes an error as
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Last Updated: 08/18/2025 in User Guides Locations
However, note that more extensive carrier settings such as a default carrier and supported shipping methods … , then Order Routing will use this as a constraint when assigning shipments. … You can also manage locations via Kibo's Location Administration APIs .
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Last Updated: 09/25/2025 in User Guides Inventory
Go to Main > Orders > Inventory > Inventory Settings . … API Configuration If you want to configure conditions via API instead, make a POST call to the ... … By default, the quantity set in the APIs will be used as the On Hand value and the system will calculate
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Last Updated: 08/07/2023 in Release Notes
This has been corrected so that if a customer service representative selects a different return location … Bulk Cancel Shipments API: A Bulk Cancel Shipments API has been created that will cancel all active shipments … ”: “location1” in the items data block of the Create Order API.
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you are working with Kibo Professional Services or a Kibo Partner and need a highly customized integration … Returns If you return or credit a payment in eCommerce, the return appears as a credit in the customer's … Sample Cart page as it appears to a customer The Pay with Amazon button in this example has a label indicating
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Item identifiers are defined as the fulfillmentFields object in the Create Order API . … page in the Order Admin UI or the Order API . … If you accessed this shipment's details page directly, such as by clicking a link from the Order Admin
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Last Updated: 04/30/2025 in User Guides Orders Manage Orders
If the restrictCancellation flag is set to true on the order via API , then a user without the Override … in the Cancel a Shipment section or by fulfillers), the order is automatically canceled as well. … A popup will appear to confirm the amount. You can change this value as needed.
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Last Updated: 10/04/2024 in User Guides Orders
information yourself as an offline order. … How to Use Cart Takeover In order to view a shopper's cart, a new order must be made first. … The cart takeover feature enables customer service representatives (CSRs) to take over an online cart
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Last Updated: 05/14/2025 in User Guides Subscriptions
Initial Order When an initial order is placed, you must make a Create Payment Action API request to create … /commerce/subscriptions/id/installmentPlan? … If you want to use it with third-party payments, such as PayPal, then you must write a custom application
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For real-time API updates: The inventorySync workflow listens for Kibo inventory events (such as InStock … Order Acknowledged : ChannelAdvisor marks the order as "Exported." … For assistance installing the application, please reach out to your SI partner or Kibo's professional services
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for third-party services interacting with payments. … the first argument (or null if there is no error) and a result as the second argument (if required). … arguments: callback —This argument follows the established JavaScript callback pattern: it takes an error as
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Last Updated: 02/09/2024 in Release Notes
100 when making a GET call to the translated Order API would return a 500 API Transformation Error, … These identifiers are ingested from the Create Order API and flagged as required or optional for the … Canceled Items in Shipment/Order APIs: A canceledItems array has now been added to the response payload