Skip to main content
KIBO uses “Channels” to track where orders originate from. Businesses may receive a mixture of orders that come from many different sources. Defining these sources helps to determine an order’s point of origin when it is viewed in the “Orders” menu, and also when viewing performance metrics in the “Reports” menu.In this video, I’m going to demonstrate how to create, manage, and apply “Channels”. KIBO uses “Channels” to track where orders originate from. Businesses may receive a mixture of orders that come from many different sources. Defining these sources helps to determine an order’s point of origin when it is viewed in the “Orders” menu, and also when viewing performance metrics in the “Reports” menu. In this video, I’m going to demonstrate how to create, manage, and apply “Channels”. In the left menu, on the “SYSTEM” tab, click “Structure”, then click “Channels”. In the left menu, on the “SYSTEM” tab, click “Structure”, then click “Channels”. This is the “Channels” menu. It lists all “Channels” that have been previously created in this tenant. This is the “Channels” menu. It lists all “Channels” that have been previously created in this tenant. Clicking on any “Channels” listed here allows us to edit the “Name” and “Country”. The “code” cannot be edited, however. “Channels” will always be listed by “Name”. Clicking on any “Channels” listed here allows us to edit the “Name” and “Country”. The “code” cannot be edited, however. “Channels” will always be listed by “Name”. Once all necessary edits have been made, we’ll click the “Save” button. Once all necessary edits have been made, we’ll click the “Save” button. To create a new “Channel”, we’ll click the “Create New Channel” button on the top right. To create a new “Channel”, we’ll click the “Create New Channel” button on the top right. We’ll add any new “Channels” inline with the existing “Channels”. We’ll add any new “Channels” inline with the existing “Channels”. We’ll give the new “Channel” a “Code”, “Name”, and then select the appropriate “Country”. Recall that the “Code” is not editable once it is saved. We’ll give the new “Channel” a “Code”, “Name”, and then select the appropriate “Country”. Recall that the “Code” is not editable once it is saved. When we’ve added all necessary information, we’ll click “Save”. When we’ve added all necessary information, we’ll click “Save”. “Channels” are applied in the “General” section of the “General Settings” via a dropdown. These can be changed at anytime. Once selected, click the “Save” button to apply. Channels are applied in the general section of the general settings, via a drop-down. These can be changed at any time. Once selected, click the save button to apply.

Want to learn more?

Channel Settings

Learn more about this topic

Channel Dashboard

Learn more about this topic