KIBO Dropship gives operators a structured, end-to-end onboarding framework for bringing new vendors onto their platform. Before a vendor can fulfill orders, they need to complete a four-step onboarding process inside the Vendor Portal — providing company information, adding team members, submitting verification documents, and configuring their integration method.On the Operator side, KIBO provides a dedicated review workflow where the operator can inspect submitted documents, approve or reject them, map the vendor’s items to the operator’s catalog, and ultimately activate the vendor for order fulfillment. KIBO Dropship gives operators a structured, end-to-end onboarding framework for bringing new vendors onto their platform. Before a vendor can fulfill orders, they need to complete a four-step onboarding process inside the Vendor Portal — providing company information, adding team members, submitting verification documents, and configuring their integration method. On the Operator side, KIBO provides a dedicated review workflow where the operator can inspect submitted documents, approve or reject them, map the vendor’s items to the operator’s catalog, and ultimately activate the vendor for order fulfillment. In this video, we’ll demonstrate how a vendor completes the four-step onboarding process in the Vendor Portal, and how an operator reviews, approves, and activates that vendor in the KIBO Admin UI. In this video, we’ll demonstrate how a vendor completes the four-step onboarding process in the Vendor Portal, and how an operator reviews, approves, and activates that vendor in the KIBO Admin UI. We’re now inside the Vendor Portal, where our vendor, Mystic Sports, has logged in for the first time and is completing their Onboarding. The first step is the “Basic Corporate Information” step, and it’s where the vendor establishes their core company identity. We’ll want to complete all required fields, marked with a red asterisk, for both the “Company Information” and “Business Address” sections. All other fields are optional and can be filled in at the vendor’s discretion. We’re now inside the Vendor Portal, where our vendor, Mystic Sports, has logged in for the first time and is completing their Onboarding. The first step is the “Basic Corporate Information” step, and it’s where the vendor establishes their core company identity. We’ll want to complete all required fields, marked with a red asterisk, for both the “Company Information” and “Business Address” sections. All other fields are optional and can be filled in at the vendor’s discretion. Continuing down the form, we’ll complete the “Contact Information” section as well. The “Primary Contact Name” and “Primary Contact Email” fields are pre-populated from the primary Vendor Admin information, while “Primary Contact Phone” is a required field here. The “Billing Email” and “Support Email” fields are optional but recommended, as these are the addresses the platform will use for financial and support communications with this vendor. Continuing down the form, we’ll complete the “Contact Information” section as well. The “Primary Contact Name” and “Primary Contact Email” fields are pre-populated from the primary Vendor Admin information, while “Primary Contact Phone” is a required field here. The “Billing Email” and “Support Email” fields are optional but recommended, as these are the addresses the platform will use for financial and support communications with this vendor. With all required fields in the “Basic Corporate Information” step completed, we’ll click the “Next” button on the bottom right to move to the next step. With all required fields in the “Basic Corporate Information” step completed, we’ll click the “Next” button on the bottom right to move to the next step. We’re now on Step 2 of 4 — “Add Users.” This is where the vendor can optionally invite team members who will need access to the Vendor Portal, and assigns each of them a role. The “Available Roles” section at the bottom of the screen shows the two role options:A “Vendor Admin” has full administrative access — they can manage all products and orders, access financial reports, manage team members and permissions, and configure integrations and settings.A “Vendor User” has more limited, day-to-day operational access — they can view and manage products, process orders, and view reports, but they cannot access team management or settings.Important Note: the Vendor Admin role is the only role that can complete the initial onboarding step, so at least one Vendor Admin must be present before the vendor account can be fully configured. We’re now on Step 2 of 4 — “Add Users.” This is where the vendor can optionally invite team members who will need access to the Vendor Portal, and assigns each of them a role. The “Available Roles” section at the bottom of the screen shows the two role options: A “Vendor Admin” has full administrative access — they can manage all products and orders, access financial reports, manage team members and permissions, and configure integrations and settings. A “Vendor User” has more limited, day-to-day operational access — they can view and manage products, process orders, and view reports, but they cannot access team management or settings. Important Note: the Vendor Admin role is the only role that can complete the initial onboarding step, so at least one Vendor Admin must be present before the vendor account can be fully configured. To add a new team member, we’ll click the “Invite User” button in the top right of the “Users” panel. To add a new team member, we’ll click the “Invite User” button in the top right of the “Users” panel. First, we’ll be prompted to select either a “Vendor Admin” or “Vendor User” role for the new User. In this example, we’ve selected “Vendor User”, which is noted at the top of the resulting modal dialog window. Then, we’re prompted to enter the details for the new User. We’ll fill in the “First Name,” “Last Name,” “Email Address,” and the optional “Company” field, then click “Send Invite” to send the invitation email. First, we’ll be prompted to select either a “Vendor Admin” or “Vendor User” role for the new User. In this example, we’ve selected “Vendor User”, which is noted at the top of the resulting modal dialog window. Then, we’re prompted to enter the details for the new User. We’ll fill in the “First Name,” “Last Name,” “Email Address,” and the optional “Company” field, then click “Send Invite” to send the invitation email. A confirmation modal confirms the invitation was sent successfully, showing the name and assigned role of the invited user. The new Vendor User — Alex Rogers — will receive an email with instructions to set up their account. A confirmation modal confirms the invitation was sent successfully, showing the name and assigned role of the invited user. The new Vendor User — Alex Rogers — will receive an email with instructions to set up their account. Back on the “Add Users” screen, we can now see Alex Rogers listed in the Users table with a status of “Pending,” while Jordan Romero, our Vendor Admin, remains “Active”. The invitation has been sent, and the account is waiting for Alex to accept. Back on the “Add Users” screen, we can now see Alex Rogers listed in the Users table with a status of “Pending,” while Jordan Romero, our Vendor Admin, remains “Active”. The invitation has been sent, and the account is waiting for Alex to accept. accept Here we can see the invitation email that Alex received in their inbox — a welcome message from KIBO Commerce with a “Join Kibo Now” button. Clicking that button allows the invited user to accept the invitation and complete their account registration to gain access to the Vendor Portal. Here we can see the invitation email that Alex received in their inbox — a welcome message from KIBO Commerce with a “Join Kibo Now” button. Clicking that button allows the invited user to accept the invitation and complete their account registration to gain access to the Vendor Portal. With our user invited, we’ll click “Next” to advance to the next step. With our user invited, we’ll click “Next” to advance to the next step. We’ve moved to Step 3 of the Vendor Onboarding, which is “Business Verification”. This is where the vendor uploads the compliance documents required by the operator before the vendor can be activated. The document list is configured by the operator, and we’ll see how that works shortly.Each document shows whether it’s “Required” or “Optional”, and its current “Document Status”. All required documents must be uploaded before the vendor can proceed. The operator will review and approve or reject each document individually after submission. We’ve moved to Step 3 of the Vendor Onboarding, which is “Business Verification”. This is where the vendor uploads the compliance documents required by the operator before the vendor can be activated. The document list is configured by the operator, and we’ll see how that works shortly. Each document shows whether it’s “Required” or “Optional”, and its current “Document Status”. All required documents must be uploaded before the vendor can proceed. The operator will review and approve or reject each document individually after submission. Before the vendor finishes their onboarding, let’s take a moment to navigate back to the KIBO Admin UI to see how the operator configures the onboarding requirements that vendors like Mystic Sports will encounter. Before the vendor finishes their onboarding, let’s take a moment to navigate back to the KIBO Admin UI to see how the operator configures the onboarding requirements that vendors like Mystic Sports will encounter. In the left menu, on the “SYSTEM” tab, we’ll click “Settings”, and then we’ll click “Vendor Settings”. In the left menu, on the “SYSTEM” tab, we’ll click “Settings”, and then we’ll click “Vendor Settings”. This is the “Vendor Performance Configuration” menu page. This is the “Vendor Performance Configuration” menu page. Here, operators can configure how vendor performance is measured and evaluated across their Dropship program. We’ll cover these sections in more detail in a subsequent video. Here, operators can configure how vendor performance is measured and evaluated across their Dropship program. We’ll cover these sections in more detail in a subsequent video. Scrolling further down the same page, we reach the “Onboarding Settings” section. This is where the operator controls exactly which documents vendors are required to submit during the onboarding process. Each document type can be toggled “on” or “off”, and the operator can set each to either “Required” or “Optional” using the far left dropdown. Scrolling further down the same page, we reach the “Onboarding Settings” section. This is where the operator controls exactly which documents vendors are required to submit during the onboarding process. Each document type can be toggled “on” or “off”, and the operator can set each to either “Required” or “Optional” using the far left dropdown. Operators aren’t limited to the documents listed here. By clicking the “Add Document” button at the bottom of the “Onboarding Settings” section, we can add a custom document requirement. Operators aren’t limited to the documents listed here. By clicking the “Add Document” button at the bottom of the “Onboarding Settings” section, we can add a custom document requirement. Here we can see a “New Document” row has been added to the list, which the operator can name and configure as needed. Again, this can be toggled “on” or “off” using the slider, and the operator can choose to make the New Document “Required” or “Optional”. Here we can see a “New Document” row has been added to the list, which the operator can name and configure as needed. Again, this can be toggled “on” or “off” using the slider, and the operator can choose to make the New Document “Required” or “Optional”. Navigating back to the Vendor Portal as Mystic Sports, we’re again on the “Business Verification” step and ready to begin uploading documents. We’ll click the “Upload” button next to “Certificate of Insurance” to select a file from our local machine. Navigating back to the Vendor Portal as Mystic Sports, we’re again on the “Business Verification” step and ready to begin uploading documents. We’ll click the “Upload” button next to “Certificate of Insurance” to select a file from our local machine. The system file picker opens, allowing us to browse for and select the appropriate document. Then we’ll click “Open” to upload it. The system file picker opens, allowing us to browse for and select the appropriate document. Then we’ll click “Open” to upload it. If the selected document has been uploaded successfully, we’ll see a green confirmation banner at the top of the screen, and the “Certificate of Insurance” row now shows a “Pending Review” status in yellow, indicating the document has been submitted and is awaiting operator review. The file name is also displayed beneath the document name for confirmation. If the selected document has been uploaded successfully, we’ll see a green confirmation banner at the top of the screen, and the “Certificate of Insurance” row now shows a “Pending Review” status in yellow, indicating the document has been submitted and is awaiting operator review. The file name is also displayed beneath the document name for confirmation. We can also verify the uploaded document before submitting by clicking the view icon in the “View” column. This opens the document in a document viewer modal so we can confirm the correct file was attached before the operator reviews it. We can also verify the uploaded document before submitting by clicking the view icon in the “View” column. This opens the document in a document viewer modal so we can confirm the correct file was attached before the operator reviews it. The built-in document viewer opens the file directly in the browser. Here we can see the W-9 Tax Form PDF rendered. This viewer is available to both the vendor during upload and the operator during review, keeping the review process entirely within the KIBO platform without requiring external tools. The built-in document viewer opens the file directly in the browser. Here we can see the W-9 Tax Form PDF rendered. This viewer is available to both the vendor during upload and the operator during review, keeping the review process entirely within the KIBO platform without requiring external tools. With all required documents uploaded and showing “Pending Review” status, we’ll click “Next” to advance to the final onboarding step. With all required documents uploaded and showing “Pending Review” status, we’ll click “Next” to advance to the final onboarding step. We’re now on the final Onboarding step — “Integration Setup.” This is where the vendor selects how they’ll integrate with the operator’s platform to exchange product, inventory, and order data. KIBO offers three integration methods: We’re now on the final Onboarding step — “Integration Setup.” This is where the vendor selects how they’ll integrate with the operator’s platform to exchange product, inventory, and order data. KIBO offers three integration methods: For an EDI environment, we can choose “EDI Integration”. We will then be redirected to the EDI Orderful page to complete the trading-partner connection. Dropship’s EDI integration uses “850 Purchase Order”, “855 Acknowledgement”, “856 ASN”, and “846 Inventory”.Please see KIBO documentation for more information on setting up an EDI Integration. For an EDI environment, we can choose “EDI Integration”. We will then be redirected to the EDI Orderful page to complete the trading-partner connection. partner connection. Dropship’s EDI integration uses “850 Purchase Order”, “855 Acknowledgement”, “856 ASN”, and “846 Inventory”. Please see KIBO documentation for more information on setting up an EDI Integration. Select “API Integration” for a real-time data exchange using KIBO’s REST API. Select “API Integration” for a real-time data exchange using KIBO’s REST API. The API Integration Setup page lists four service categories — “Catalog Listing”, “Locations”, “Inventory”, and “Orders”. Each row has a documentation link and an Integration Complete button.For each service, we’ll complete the integration on the vendor side, then click “Integration Complete” on its row. A Confirm Completion popup will appear asking for confirmation.Please see KIBO documentation for more information on setting up an API Integration. The API Integration Setup page lists four service categories — “Catalog Listing”, “Locations”, “Inventory”, and “Orders”. Each row has a documentation link and an Integration Complete button. For each service, we’ll complete the integration on the vendor side, then click “Integration Complete” on its row. A Confirm Completion popup will appear asking for confirmation. Please see KIBO documentation for more information on setting up an API Integration. For this demonstration, we’ll select the “Manual Portal” option by clicking “Easy to Start”. “Manual Portal” is for vendors who prefer to manage products, inventory, and orders directly through the web portal.This selection can be changed later if the vendor’s integration needs evolve. For this demonstration, we’ll select the “Manual Portal” option by clicking “Easy to Start”. “Manual Portal” is for vendors who prefer to manage products, inventory, and orders directly through the web portal. This selection can be changed later if the vendor’s integration needs evolve. After selecting “Manual Portal”, we’re shown the “Manual Portal Setup” checklist. This screen confirms the two data stores the vendor will need to configure to complete their manual portal integration: “Catalog Listing & Inventory” and “Locations”. After selecting “Manual Portal”, we’re shown the “Manual Portal Setup” checklist. This screen confirms the two data stores the vendor will need to configure to complete their manual portal integration: “Catalog Listing & Inventory” and “Locations”. When we’ve completed a Manual Portal Configuration step, in this example the “Catalog Listing and Inventory”, we’ll click the “Configuration Complete” button. When we’ve completed a Manual Portal Configuration step, in this example the “Catalog Listing and Inventory”, we’ll click the “Configuration Complete” button. That triggers a confirmation dialog asking us to verify that we’ve completed the integration setup. We’ll click “Yes”, and move on to the next Configuration step. That triggers a confirmation dialog asking us to verify that we’ve completed the integration setup. We’ll click “Yes”, and move on to the next Configuration step. With both Configuration steps complete, we’ll click the “Complete” button to finish the Vendor Onboarding process. With both Configuration steps complete, we’ll click the “Complete” button to finish the Vendor Onboarding process. The onboarding process is now complete. The “You’re all set!” confirmation screen shows that all four steps have been finished, and provides a summary of what was configured. The vendor’s status in the top left now shows “Under Review,” meaning the account is waiting for the operator to review and approve the submitted documents. The onboarding process is now complete. The “You’re all set!” confirmation screen shows that all four steps have been finished, and provides a summary of what was configured. The vendor’s status in the top left now shows “Under Review,” meaning the account is waiting for the operator to review and approve the submitted documents. Now that the Vendor has completed the Onboarding setup, we’ll navigate back to the KIBO Admin UI to complete the review process from the operator’s perspective. This is the KIBO Admin UI home screen. Now that the Vendor has completed the Onboarding setup, we’ll navigate back to the KIBO Admin UI to complete the review process from the operator’s perspective. This is the KIBO Admin UI home screen. In the left-hand menu, on the “MAIN” tab, we’ll scroll down and click “Vendor”, then click “Vendor Management”. In the left-hand menu, on the “MAIN” tab, we’ll scroll down and click “Vendor”, then click “Vendor Management”. The “Vendor Management” screen displays all vendors, their current status, type, and performance data. We discussed this page in detail in a previous video.We can see Mystic Sports listed here with a status of “Onboarding”, indicating they have not yet had their account activated. We’ll click on the account to open their vendor record. The “Vendor Management” screen displays all vendors, their current status, type, and performance data. We discussed this page in detail in a previous video. We can see Mystic Sports listed here with a status of “Onboarding”, indicating they have not yet had their account activated. We’ll click on the account to open their vendor record. We’re now inside Mystic Sports’ vendor record. The “Overview” tab is opened by default, displaying the vendor’s information and contact details.Here, we’ll click the “Documents” tab to review the submitted verification documents. We’re now inside Mystic Sports’ vendor record. The “Overview” tab is opened by default, displaying the vendor’s information and contact details. Here, we’ll click the “Documents” tab to review the submitted verification documents. The “Documents” tab shows all documents submitted by the vendor, along with their “Required” or “Optional” designation, current “Status”, and available “Actions”.All uploaded documents are currently showing “Pending Approval” in yellow, meaning the operator needs to review each one and take action. The last document was marked optional and was not uploaded, so no action is required there. The “Documents” tab shows all documents submitted by the vendor, along with their “Required” or “Optional” designation, current “Status”, and available “Actions”. All uploaded documents are currently showing “Pending Approval” in yellow, meaning the operator needs to review each one and take action. The last document was marked optional and was not uploaded, so no action is required there. Before approving or rejecting a document, we can click the view icon in the “View” column to inspect it. This is the same document viewer the vendor used during upload, giving the operator a clear view of exactly what was submitted. Before approving or rejecting a document, we can click the view icon in the “View” column to inspect it. This is the same document viewer the vendor used during upload, giving the operator a clear view of exactly what was submitted. Here we can see the uploaded vendor Form opened in the document viewer. The operator can review the full document before making an approval decision, ensuring they have all the information they need without leaving the platform. Here we can see the uploaded vendor Form opened in the document viewer. The operator can review the full document before making an approval decision, ensuring they have all the information they need without leaving the platform. To take action on a document, we’ll click the “Select action” dropdown next to the document we want to review. This reveals two options: “Approve” and “Reject”. To take action on a document, we’ll click the “Select action” dropdown next to the document we want to review. This reveals two options: “Approve” and “Reject”. When we select “Approve” for a document, the “Status” will be updated to “Approved” in green. A confirmation banner will appear at the top of the screen. The action dropdown is no longer available for this document — once approved, no further action is needed. When we select “Approve” for a document, the “Status” will be updated to “Approved” in green. A confirmation banner will appear at the top of the screen. The action dropdown is no longer available for this document — once approved, no further action is needed. For documents that don’t meet requirements, we can select “Reject” from the action dropdown. For documents that don’t meet requirements, we can select “Reject” from the action dropdown. When rejecting a document, the operator is prompted to provide a reason in a rejection modal window. This is required — the vendor will see this rejection reason, which helps them understand exactly what needs to be corrected before resubmitting.Here we’ll enter “Not sufficient” as the rejection reason, then click “Reject” to confirm. When rejecting a document, the operator is prompted to provide a reason in a rejection modal window. This is required — the vendor will see this rejection reason, which helps them understand exactly what needs to be corrected before resubmitting. Here we’ll enter “Not sufficient” as the rejection reason, then click “Reject” to confirm. The “W-9 Tax Form” now shows a “Rejected” status in red, and the “Rejection reason: Not sufficient” is displayed directly beneath the document name so the vendor can see it immediately. The white banner at the top of the page confirms the rejection was processed. The “W-9 Tax Form” now shows a “Rejected” status in red, and the “Rejection reason: Not sufficient” is displayed directly beneath the document name so the vendor can see it immediately. The white banner at the top of the page confirms the rejection was processed. Switching back to the Vendor Portal perspective, we can see that the vendor is now notified of the rejection through the “Action Required | View details” alert displayed in red in the top left of the portal header. This alert is visible across the entire Vendor Portal, ensuring the vendor cannot miss that there is an action needed on their account. Clicking the “View details” link in the alert will bring the Vendor back to the rejected document so they can address it. Switching back to the Vendor Portal perspective, we can see that the vendor is now notified of the rejection through the “Action Required | View details” alert displayed in red in the top left of the portal header. This alert is visible across the entire Vendor Portal, ensuring the vendor cannot miss that there is an action needed on their account. Clicking the “View details” link in the alert will bring the Vendor back to the rejected document so they can address it. Alternatively, clicking into the “Business Verification” step of the Onboarding setup, we can see the current state of the document list. The “W-9 Tax Form” is clearly marked “Rejected” in red.Alternatively, clicking into the “Business Verification” step of the Onboarding setup, we can see the current state of the document list. The “W-9 Tax Form” is clearly marked “Rejected” in red. Clicking the “View” icon for the rejected document will open the document viewer, which will display the rejection reason from the operator on the top left. Clicking the “View” icon for the rejected document will open the document viewer, which will display the rejection reason from the operator on the top left. Following the same process as before, the vendor clicks the “Upload” button next to the rejected “W-9 Tax Form” to replace it with a corrected version. Following the same process as before, the vendor clicks the “Upload” button next to the rejected “W-9 Tax Form” to replace it with a corrected version. When the new document has been uploaded successfully, the vendor is returned to the “You’re all set!” summary screen. The “Action Required” alert is gone, the status is back to “Under Review”, and the “Verification Status” shows “Submitted for review”, indicating the corrected document is now waiting for the operator to review again. When the new document has been uploaded successfully, the vendor is returned to the “You’re all set!” summary screen. The “Action Required” alert is gone, the status is back to “Under Review”, and the “Verification Status” shows “Submitted for review”, indicating the corrected document is now waiting for the operator to review again. Back in the Operator view on the Documents tab, the “W-9 Tax Form” is now back to “Pending Approval” status, with the “Select action” dropdown available for the operator to act on the resubmitted document. Back in the Operator view on the Documents tab, the “W-9 Tax Form” is now back to “Pending Approval” status, with the “Select action” dropdown available for the operator to act on the resubmitted document. The operator opens the action dropdown for the “W-9 Tax Form” and can choose to “Approve” or “Reject” the resubmitted document. The review cycle can repeat as many times as necessary until the operator is satisfied. The operator opens the action dropdown for the “W-9 Tax Form” and can choose to “Approve” or “Reject” the resubmitted document. The review cycle can repeat as many times as necessary until the operator is satisfied. We’ll work through approving the remaining documents using the same process. We’ll work through approving the remaining documents using the same process. With all submitted documents reviewed and approved, we’ll click the “Item Mapping” tab to set up the product mapping for this vendor.“Item Mapping” is performed entirely on the operator side and is a mandatory prerequisite for vendor activation — at least one mapping must exist before the operator can flip the vendor status to “Active”. With all submitted documents reviewed and approved, we’ll click the “Item Mapping” tab to set up the product mapping for this vendor. “Item Mapping” is performed entirely on the operator side and is a mandatory prerequisite for vendor activation — at least one mapping must exist before the operator can flip the vendor status to “Active”. This is the “Item Mapping” tab, which shows the “Item mapping and contracted pricing” section. It is currently empty, instead displaying a “No data found” message. This is where the operator maps the vendor’s products to the operator’s catalog by linking the vendor’s SKUs to the operator’s UPC codes and establishing contracted pricing for each item. This is the “Item Mapping” tab, which shows the “Item mapping and contracted pricing” section. It is currently empty, instead displaying a “No data found” message. This is where the operator maps the vendor’s products to the operator’s catalog by linking the vendor’s SKUs to the operator’s UPC codes and establishing contracted pricing for each item. We’ll click “Add Item Mapping” to create the first mapping. We’ll click “Add Item Mapping” to create the first mapping. The “Item Mapping” modal opens with three fields: “UPC”, “Vendor SKU”, and “Contracted Price”.“UPC” is the operator’s product identifier; this is how KIBO knows which product in the operator’s catalog this vendor item corresponds to.“Vendor SKU” is the vendor’s own internal product identifier.“Contracted Price” is the agreed cost the operator will pay the vendor to fulfill this item. The “Item Mapping” modal opens with three fields: “UPC”, “Vendor SKU”, and “Contracted Price”. “UPC” is the operator’s product identifier; this is how KIBO knows which product in the operator’s catalog this vendor item corresponds to. “Vendor SKU” is the vendor’s own internal product identifier. “Contracted Price” is the agreed cost the operator will pay the vendor to fulfill this item. When we’ve added the product “UPC”, “Vendor SKU”, and “Contracted Price”, we’ll click “Add” to save the product mapping. When we’ve added the product “UPC”, “Vendor SKU”, and “Contracted Price”, we’ll click “Add” to save the product mapping. The new Item Mapping has been created successfully. The item now appears in the mapping table showing the “UPC”, “Vendor SKU”, and “Contracted Price” of 35.00.Wecancontinueaddingadditionalitemsusingthesameprocess.ThenewItemMappinghasbeencreatedsuccessfully.Theitemnowappearsinthemappingtableshowingthe"UPC","VendorSKU",and"ContractedPrice"of35.00. We can continue adding additional items using the same process. When we have completed mapping items for this vendor, we’ll click back to the “Overview” tab to finalize the vendor’s status. When we have completed mapping items for this vendor, we’ll click back to the “Overview” tab to finalize the vendor’s status. Back on the “Overview” tab, we’ll scroll down to the “Vendor Settings” section at the bottom of the page. This shows the “Vendor Type”, set to “Dropship”; the current “Vendor Status”, which is still “Onboarding In Progress”; and the “Inventory Upload Mode”, which is set to “Partial update”. Back on the “Overview” tab, we’ll scroll down to the “Vendor Settings” section at the bottom of the page. This shows the “Vendor Type”, set to “Dropship”; the current “Vendor Status”, which is still “Onboarding In Progress”; and the “Inventory Upload Mode”, which is set to “Partial update”. “Inventory Upload Mode” has two options: “Full replacement” and “Partial update”.“Full replacement” replaces the vendors entire inventory record on each upload;“Partial update” only updates the specific items included in an upload without affecting the rest of the inventory.For most vendors, “Partial update” is the preferred setting as it reduces the risk of unintentional inventory changes. “Inventory Upload Mode” has two options: “Full replacement” and “Partial update”. “Full replacement” replaces the vendors entire inventory record on each upload; “Partial update” only updates the specific items included in an upload without affecting the rest of the inventory. For most vendors, “Partial update” is the preferred setting as it reduces the risk of unintentional inventory changes. Lastly, we can update the “Vendor Status” here to activate this vendor. Clicking the “Vendor Status” dropdown displays the available status options available, which are “Active”, “Inactive”, and “Onboarding In Progress”.We’ll select “Active” to approve and activate Mystic Sports as a fulfillment vendor. Lastly, we can update the “Vendor Status” here to activate this vendor. Clicking the “Vendor Status” dropdown displays the available status options available, which are “Active”, “Inactive”, and “Onboarding In Progress”. We’ll select “Active” to approve and activate Mystic Sports as a fulfillment vendor. After selecting “Active”, a green “check icon” and a red “X” appear next to the field, giving us the opportunity to confirm or cancel the change before it’s saved. We’ll click the green check to confirm. After selecting “Active”, a green “check icon” and a red “X” appear next to the field, giving us the opportunity to confirm or cancel the change before it’s saved. We’ll click the green check to confirm. The green confirmation banner confirms “Vendor status has been updated to Active”, and the status badge next to Mystic Sports in the header now shows “Active” in green. The green confirmation banner confirms “Vendor status has been updated to Active”, and the status badge next to Mystic Sports in the header now shows “Active” in green. Back on the Vendor Management list, Mystic Sports is now displaying “Active” status — the vendor is fully onboarded and ready to receive and fulfill dropship orders. Back on the Vendor Management list, Mystic Sports is now displaying “Active” status — the vendor is fully onboarded and ready to receive and fulfill dropship orders. Switching back to the Vendor Portal one final time, we can see that Mystic Sports’ view has updated to reflect the operator’s approval. The status badge at the top of the portal now shows “Active” in green next to the company name, and the “You’re all set!” screen now shows a “Verification Status” of “Approved.” Mystic Sports is now a fully active dropship vendor — their onboarding is complete, their documents have been reviewed, their items are mapped, and they’re ready to begin fulfilling orders. Switching back to the Vendor Portal one final time, we can see that Mystic Sports’ view has updated to reflect the operator’s approval. The status badge at the top of the portal now shows “Active” in green next to the company name, and the “You’re all set!” screen now shows a “Verification Status” of “Approved.” Mystic Sports is now a fully active dropship vendor — their onboarding is complete, their documents have been reviewed, their items are mapped, and they’re ready to begin fulfilling orders.
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