“General Settings” allow users to configure tenant and site-wide settings for each individual tenant or sandbox available. This can include settings for things like Emails, SMS, Storefront, Analytics, Site, and Subscriptions. It’s important to note, however, that not all settings are going to exist in “General Settings”. There may be settings that are set in other menus, or may rely on enablement of a particular feature or function within the tenant. “General Settings” allow users to configure tenant and site-wide settings for each individual tenant or sandbox available. This can include settings for things like Emails, SMS, Storefront, Analytics, Site, and Subscriptions. It’s important to note, however, that not all settings are going to exist in “General Settings”. There may be settings that are set in other menus, or may rely on enablement of a particular feature or function within the tenant. In this video, I’m going to start demonstrating the “General Settings” available in most tenants. Important note - not every setting shown may be available, as some settings depend on optional feature enablement, like Subscriptions.As there are a lot of “General Settings” to cover, we’ll break it up over several videos. This video will start with the “General” section available to all tenants in the “General Settings”. In this video, I’m going to start demonstrating the “General Settings” available in most tenants. Important note - not every setting shown may be available, as some settings depend on optional feature enablement, like Subscriptions. As there are a lot of “General Settings” to cover, we’ll break it up over several videos. This video will start with the “General” section available to all tenants in the “General Settings”. To navigate to “General Settings”, in the left menu, on the “SYSTEM” tab, click “Settings”, then click “General”. To navigate to “General Settings”, in the left menu, on the “SYSTEM” tab, click “Settings”, then click “General”. This will bring us to the “General Settings” menu page. As mentioned earlier, in this video we’ll be focused on the upper-most “General” section. We’ll cover “Email”, “SMS”, “Storefront”, “Analytics Tools”, “Site”, and “Subscriptions” in subsequent videos.We’ll discuss each entry in the “General” section. This will bring us to the “General Settings” menu page. As mentioned earlier, in this video we’ll be focused on the upper-most “General” section. We’ll cover “Email”, “SMS”, “Storefront”, “Analytics Tools”, “Site”, and “Subscriptions” in subsequent videos. We’ll discuss each entry in the “General” section. “General Settings” are based on a Parent Catalog and Site combination, as seen here. When Sites are created, they are tied to Child Catalogs, as we’ll see shortly, but we can have multiple Sites using the same Catalog. “General Settings” are based on a Parent Catalog and Site combination, as seen here. When Sites are created, they are tied to Child Catalogs, as we’ll see shortly, but we can have multiple Sites using the same Catalog. Each Site will have it’s own “General Settings”, allowing us to have Sites with different Channels, Time Zones, Email configurations, Site Settings, etc.This example shows our “Mystic Outlet” Site, with a “DTC” Channel, Time Zone set in “GMT Standard Time”, and a “24 hour” Time Format. each site will have its own general settings allowing us to have sites with different channels, time zones, email configurations, site settings, Etc, This example, shows our Mystic Outlet site with a DTC channel Time Zone set and GMT Standard Time and a 24-hour time format. Back on our “Mystic Sports” Site, the first entry we’ll look at is the “Website Name”. This name is imported from the “Sites” menu, where a Site is created. We can edit this name if we choose, but it will not change the name of the Site anywhere else in the platform. Back on our “Mystic Sports” Site, the first entry we’ll look at is the “Website Name”. This name is imported from the “Sites” menu, where a Site is created. We can edit this name if we choose, but it will not change the name of the Site anywhere else in the platform. “CDN domain” allows users to override the default subdomain for CDN-hosted content. For example, for SEO reasons we may prefer that the subdomain for our CDN content be CDN.OurSite.com instead of the default subdomain, which might be like CDN-TP1.KiboCommerce.com. By default, this feature is inactive. Contact KIBO Support for information on enabling it. CDN domain allows users to override the default subdomain for CDN hosted content. For example, for SEO reasons, we may prefer that the subdomain for our CDN content, b-cdn. Are site.com instead of the default subdomain which might be like, CDN tp-1 Dot kibo. Commerce.com, By default, this feature is inactive, contact, kbo support for information on enabling it. “Bust CDN Cache” updates the URL for CDN content in order to force the storefront to display the latest version of files instead of versions that might be saved in cache. This can be especially effective with image loading problems. “Bust CDN Cache” updates the URL for CDN content in order to force the storefront to display the latest version of files instead of versions that might be saved in cache. This can be especially effective with image loading problems. Clicking the “Bust CDN Cache” button should clear out the CDN cache and return the successful “Cache Busted” banner as seen here. Clicking the “Bust CDN Cache” button should clear out the CDN cache and return the successful “Cache Busted” banner as seen here. As mentioned earlier, when a new Site is created in a tenant, it is tied to an existing Child Catalog. That “Catalog” is displayed here for reference, but we are unable to change that “Catalog” here. To edit a Sites’ “Catalog”, we’ll need to navigate to the “Site” menu.We’ll discuss “Sites” in a subsequent video. As mentioned earlier, when a new Site is created in a tenant, it is tied to an existing Child Catalog. That “Catalog” is displayed here for reference, but we are unable to change that “Catalog” here. To edit a Sites’ “Catalog”, we’ll need to navigate to the “Site” menu. We’ll discuss “Sites” in a subsequent video. We can select an existing “Channel” to tie the Site to. A Site can only have one “Channel” associated to it at any given time - if we need to track other channels for a Site, we’ll need to create additional Sites.“Channels” are created in the Channel menu, and we can create as many as we need. We’ll discuss “Channels” in a subsequent video. we can select an existing channel to tie the site to a site can only have one channel Associated to it at any given time. If we need to track other channels for a site will need to create additional sites. Channels are created in the channel menu and we can create as many as we need. We’ll discuss channels in a subsequent video. “Time zone” allows us to set a reference time zone for required time-specific data, such as system Audit Logs or Discount expirations.For example, if we had a discount that expired at midnight, it would reference midnight “Central Standard Time”. time zone allows us to set a reference time zone for required, time specific data such as system, audit logs or discount expirations For example, if we had a discount that expired at midnight, it would reference midnight Central Standard Time. “Time format” is how the system will display timestamps on things like Audit Logs, or anywhere else it records time. Options are 12 and 24 hour time formats. “Time format” is how the system will display timestamps on things like Audit Logs, or anywhere else it records time. Options are 12 and 24 hour time formats. When we’ve completed all of our required updates, we’ll click the “Save” button on the top right. When we’ve completed all of our required updates, we’ll click the “Save” button on the top right.
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