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In this video, I’m going to cover General Site Settings for Subscriptions in the KIBO UI. In this video, I’m going to cover General Site Settings for Subscriptions in the KIBO UI. In the left menu, on the “SYSTEM” tab, click “Settings”, then click “General”. In the left menu, on the “SYSTEM” tab, click “Settings”, then click “General”. At the top, we’ll select the “Site” we’re going to configure the “Subscription Settings” for, based on the “Parent Catalog”. In this example, we’ll configure “Subscription Settings” for the “Mystic Sports” site. Then, we’ll click the “Subscriptions” tab to navigate to the general subscriptions settings section. At the top, we’ll select the “Site” we’re going to configure the “Subscription Settings” for, based on the “Parent Catalog”. In this example, we’ll configure “Subscription Settings” for the “Mystic Sports” site. Then, we’ll click the “Subscriptions” tab to navigate to the general subscriptions settings section. This is the “Subscriptions” settings section for the “Mystic Sports” site. We’ll walk through each setting individually. This is the “Subscriptions” settings section for the “Mystic Sports” site. We’ll walk through each setting individually. When the “Apply Latest Item Price on Continuity Order” setting is enabled, the system refreshes the item price for each item on the continuity order, which fetches the latest price list information, along with any applicable discounts and taxes.For example, a continuity order is expected to be 50pertheoriginalsubscriptionprice.Betweentheoriginalsubscription′screationandthecontinuityorder′screationdate,anitem′spricingchanges.Whencreatingthecontinuityorder,"ApplyLatestItemPriceonContinuityOrder"refreshesthepricingforeachitem.Thisresultsinacalculatedcontinuityordertotalthatcouldbe50 per the original subscription price. Between the original subscription's creation and the continuity order's creation date, an item's pricing changes. When creating the continuity order, "Apply Latest Item Price on Continuity Order" refreshes the pricing for each item. This results in a calculated continuity order total that could be 75 (if prices went up) or 40(ifpriceswentdown).Whentheapplylatestitempriceoncontinuityordersettingisenabled.Thesystemrefreshestheitempriceforeachitemonthecontinuityorderwhichfetchesthelatestpricelistinformationalongwithanyapplicablediscountsandtaxes.Forexample,acontinuityorderisexpectedtobefiftydollarspertheoriginalsubscriptionprice.Betweentheoriginalsubscriptionscreationandthecontinuityorderscreationdateanditemspricingchanges.Whencreatingthecontinuityorder,applylatestitempriceoncontinuityorderrefreshes,thepricingforeachitem.thisresultsinacalculatedcontinuityordertotalthatcouldbe75dollarsifpriceisoneupor40dollars,ifpriceswentdown"ApplyBestPriceonContinuityOrder"allowsthesystemtocomparethecontinuityorder′stotalwiththeoriginalsubscriptiontotalandapplywhicheverislowesttotheorder.Usingthepriorexample,"ApplyBestPriceonContinuityOrder"wouldcomparetheoriginalsubscriptiontotal(40 (if prices went down). When the apply latest item price on continuity order setting is enabled. The system refreshes the item price for each item on the continuity order which fetches the latest price list information along with any applicable discounts and taxes. For example, a continuity order is expected to be fifty dollars per the original subscription price. Between the original subscriptions creation and the continuity orders creation date and items pricing changes. When creating the continuity order, apply latest item price on continuity order refreshes, the pricing for each item. this results in a calculated continuity order total that could be 75 dollars if price is one up or 40 dollars, if prices went down "Apply Best Price on Continuity Order" allows the system to compare the continuity order's total with the original subscription total and apply whichever is lowest to the order. Using the prior example, "Apply Best Price on Continuity Order" would compare the original subscription total (50) with the newly calculated continuity order total, and the lower of the two is applied to the order. If the calculated total was 75,thentheoriginal75, then the original 50 would be applied. If the calculated total was 40,then40, then 40 would be applied. Apply best price on continuity order allows the system to compare the continuity orders total with the original subscription total and apply whichever is lowest to the order. Using the prior example, apply best price on continuity order would compare the original subscription, total fifty dollars with the newly. Calculated continuity order total and the lower of the two is applied to the order. If the calculated total was 75 dollars, then the original 50 dollars would be applied. If the calculated total was 40 dollars, then forty dollars would be applied. “Order Now Resets Next Order Date” will reset the next order date based on the current date and frequency whenever the “Order Now” action is performed on a subscription. If disabled, the next order date that already exists will remain unchanged. This is enabled by default. “Order Now Resets Next Order Date” will reset the next order date based on the current date and frequency whenever the “Order Now” action is performed on a subscription. If disabled, the next order date that already exists will remain unchanged. This is enabled by default. Any value entered here will correspond to continuity orders being created that many days before the next order date. If left blank, continuity orders will be created on the next order date. Any value entered here will correspond to continuity orders being created that many days before the next order date. If left blank, continuity orders will be created on the next order date. The “Next Order” cannot be set any further out than the limit entered here when the date is manually updated. For example, if the date is August 24 and the next order date is September 2, and this configuration is set to 7 days, the next order cannot be changed to any date later than September 9. User will not be able to extend the next order date again until the next continuity order is placed, though it can be moved closer. The “Next Order” cannot be set any further out than the limit entered here when the date is manually updated. For example, if the date is August 24 and the next order date is September 2, and this configuration is set to 7 days, the next order cannot be changed to any date later than September 9. User will not be able to extend the next order date again until the next continuity order is placed, though it can be moved closer. A paused subscription will be automatically reactivated after the limit defined here has passed, and cannot be paused again until the next continuity order is placed. It can still be manually reactivated at any point before this limit is reached. If left blank, the subscription will remain paused indefinitely until manually reactivated. A paused subscription will be automatically reactivated after the limit defined here has passed, and cannot be paused again until the next continuity order is placed. It can still be manually reactivated at any point before this limit is reached. If left blank, the subscription will remain paused indefinitely until manually reactivated. The ability to skip a continuity order will be disabled once the amount of skips defined here has been made in a row. When this happens, a continuity order must be placed before the subscription can be skipped again. The ability to skip a continuity order will be disabled. Once the amount of Skips to find here has been made in a row. When this happens a continuity order must be placed before the subscription can be skipped again. After ordering either “All” or “Partial Items Now”, both of these actions will be restricted for the amount of days defined here. For example, if a full order is created on September 20, and this setting is configured as 10 days, then both the entire order and partial order actions will not be available until September 30. After ordering either “All” or “Partial Items Now”, both of these actions will be restricted for the amount of days defined here. For example, if a full order is created on September 20, and this setting is configured as 10 days, then both the entire order and partial order actions will not be available until September 30. The “Subscription Order Reminder” email will be sent to customers this many days before their next order. This email template must also be enabled in the “Email” section of the “Site Settings”. We’ll review the “Email” section shortly. The “Subscription Order Reminder” email will be sent to customers this many days before their next order. This email template must also be enabled in the “Email” section of the “Site Settings”. We’ll review the “Email” section shortly. The “Subscription Pause Limit Reached” email will be sent to customers this many days before their paused subscription is automatically re-activated. The “Subscription Pause Limit Reached” email will be sent to customers this many days before their paused subscription is automatically re-activated. The recurring “Subscription Paused Reminder” email will be sent to customers at the interval defined here until the subscription is reactivated. The recurring “Subscription Paused Reminder” email will be sent to customers at the interval defined here until the subscription is reactivated. Clicking the “Email” tab at the top takes us to the “Email Settings” section of the Site Settings. When certain status changes or actions are performed on subscriptions, they trigger customer email notifications. Scrolling down to the “Subscription Emails” section, we can manage the communications that are sent to shoppers when those changes or actions occur. Clicking the “Email” tab at the top takes us to the “Email Settings” section of the Site Settings. When certain status changes or actions are performed on subscriptions, they trigger customer email notifications. Scrolling down to the “Subscription Emails” section, we can manage the communications that are sent to shoppers when those changes or actions occur.

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Configure Subscriptions

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Subscriptions

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