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The Merchandizing Agent is an AI-powered assistant that helps merchandisers efficiently manage product content, generate descriptions, and optimize SEO across your Kibo Commerce catalog.

Table of Contents

  1. Overview
  2. Accessing the Merchandizing Agent
  3. Getting Started
  4. Types of Requests
  5. Content Generation
  6. How Changes Are Applied
  7. Best Practices
  8. Example Conversations
  9. Troubleshooting

Overview

What is the Merchandizing Agent?

The Merchandizing Agent is a conversational AI assistant designed specifically for merchandizing tasks. Instead of navigating through multiple screens and forms, you can simply describe what you want to do in plain English, and the agent will:
  • Retrieve product information
  • Generate or update product descriptions
  • Create SEO-optimized content
  • Update product metadata across locales
  • Search your catalog using natural language

Key Benefits


Accessing the Merchandizing Agent

Where to Find It

The Merchandizing Agent is accessed through the Kibo Agent Admin interface:
  1. Navigate to your Kibo Agent Admin URL (provided by your administrator)
  2. Log in with your credentials
  3. From the Dashboard, click Manage Agents
  4. Select the Catalog Agent (or agent configured for merchandizing)
  5. Click Agent Testing in the sidebar to start a conversation

Required Permissions

To use the Merchandizing Agent, you need:
  • Access to the Kibo Agent Admin application
  • Product catalog management permissions in your Kibo tenant
  • Appropriate site/locale permissions for the content you want to manage

Getting Started

Starting a New Session

  1. Navigate to Agent Testing for your Catalog Agent
  2. Configure your session settings:
    • Site: Select the brand/site context for your products
    • Language: Choose your preferred language (default: English)
    • Session Timeout: How long before the session expires (default: 30 minutes)
  3. Type your request in the message box
  4. Press Enter or click Send

Session Configuration

Your First Request

When you open a product in the Kibo Admin and click the Agentic button, you’ll see the Merchandizing Agent panel with quick action buttons: Merchandizing Agent welcome panel showing quick action buttons You can click one of the quick action buttons or type a custom request. Try a simple request to get started:
The agent will retrieve the product information and display it, allowing you to then request updates.

Types of Requests

The Merchandizing Agent understands various types of requests. Here are the main categories:

1. Product Information Retrieval

Get details about products in your catalog. Example requests:
  • “Show me the details for product SKU-12345”
  • “What is the current description for the Blue Running Shoes?”
  • “Get the SEO metadata for product ABC123 in English”
  • “List the content for product XYZ in Spanish locale”
Find products using natural language queries. Example requests:
  • “Find all red dresses under $100”
  • “Search for running shoes in size 10”
  • “Show me products with ‘organic’ in the name”
  • “Find winter jackets on sale”

3. Content Updates

Update product descriptions and names. Example requests:
  • “Update the short description for product ABC123 to highlight its waterproof feature”
  • “Change the product name for SKU-456 to ‘Premium Leather Wallet’”
  • “Set the full description for product XYZ to describe its eco-friendly materials”
  • “Update the Spanish description for product ABC123”

4. SEO Optimization

Manage SEO-related content for products. Navigate to the SEO tab to see current metadata: Product SEO tab showing empty metadata fields Click Optimize SEO metadata to have the agent generate meta titles, descriptions, and keywords: Merchandizing Agent optimizing SEO metadata Example requests:
  • “Update the meta title for product ABC123 to ‘Best Running Shoes 2025’”
  • “Set the meta description to highlight free shipping”
  • “Add keywords ‘sustainable, eco-friendly, organic’ to product XYZ”
  • “Update the URL slug for this product to ‘premium-leather-wallet‘“

5. Multi-Locale Management

Manage content across different locales. Click Translate Descriptions to translate product content into other languages supported by your catalog: Merchandizing Agent translating descriptions to German After confirming, the translations are applied to the product in the selected locale: German translations applied to product Example requests:
  • “Show me the French content for product ABC123”
  • “Update the German product description for SKU-456”
  • “Set the Spanish meta description for this product”
  • “Copy the English description to Spanish for product XYZ”

Content Generation

What Content Can Be Generated?

The Merchandizing Agent can help you create and update:

Generating New Descriptions

Click Generate Descriptions or ask the agent to create content based on product attributes. The agent will analyze the product and generate both short and long descriptions: Merchandizing Agent generating product descriptions Example:
Example with specific tone:

Improving Existing Content

Request improvements to current descriptions: Example:

Locale-Specific Content

Generate content for specific locales: Example:

How Changes Are Applied

Immediate Application

When you confirm a content update, changes are applied immediately to your Kibo Commerce catalog. The agent uses the Kibo Product Admin API to update product records directly.

Update Flow

What Gets Updated

When you update product content, the following fields may be modified:

Verification

After an update, you can verify the change by:
  1. Asking the agent to show the updated product details
  2. Checking the product in Kibo Admin
  3. Viewing the product on your storefront (may require cache refresh)

Example Conversations

Example 1: Updating a Product Description

Example 2: SEO Optimization

Example 3: Multi-Locale Content

Example 4: Product Search and Bulk Review

Quick Reference

Supported Content Fields

Common Commands Cheat Sheet