September 30, 2025 — 1.2538 Service Update

Production Tenant Features 

Commerce

• Return Attributes: You can now define and manage custom return attributes in the Admin UI. These attributes provide flexibility to capture additional return details and can be applied at both the return level and line-item level during return creation and processing

Fulfillment

• Update Estimated Delivery Date (EDD) on Shipments: You can now  view and edit the EDD on the Admin UI , allowing you to update the estimated delivery date for current and future shipments.
• Advanced Filter to select Pick Wave Rules: An Advanced Filter has been added to narrow the list of pick wave rules available to select from when creating a pick wave.

Inventory

• Enhanced Inventory import error/exception emails: The email notifications for Inventory import errors has been enhanced to include a concise summary (file name, total error count, basic metadata), include a CSV file attachment containing detailed error information & each error entry includes relevant context (line numbers, field names, specific validation failures).

Order Routing

• Shipping Method Filter : Support for filtering by Shipping method has been added to the Order and Product filters, allowing users to filter Orders and Order Items by shipping method.
• 'Does not Contain'  Logical Operator: Order Routing has been enhanced to support a new Logical Operator  'Does not Contain'  as a condition for string type filters.

Note: UI enhancements for Order Routing are only available on the New Order UI 

Production Bug Fixes

Production Sandbox Features 

Commerce

• Email API Extensions: The new API extensions allow you to conditionally suppress email delivery, customize email subject lines with dynamic content like order numbers and customer names, and enhance content in the email body for all transactional emails supported out of the box by Kibo. 

Fulfillment

• Return Creation : Fulfiller return creation experience has been updated with a modern interface to ensure a comprehensive and unified user experience across the platform.  A new "Create Returns" option has been added to the FFUI hamburger menu, allowing fulfillers to search for eligible orders and initiate returns . The feature includes order search functionality, returnable item selection with quantity management, and return location selection, providing fulfiller user with comprehensive return creation capabilities alongside the existing return processing feature. 
• Shipment on Hold: You can now place shipments in a HOLD status to prevent fulfillment based on business rules. When creating a shipment, you can specify an initial HOLD status with an optional hold release date. New Hold/Release APIs allow you to manage the shipment lifecycle, putting shipments on hold or releasing them for fulfillment as needed. During the hold period, inventory allocation is preserved for the held shipment, ensuring items remain reserved. Held shipments can be manually released from the Shipments tab in the Order Admin UI or automatically released through Jobs configuration in site settings. This feature supports all shipment types including BOPIS, STH, Delivery, and Transfers.
• Extensible Shipment Attributes: You can now define and manage Extensible shipment attributes at the shipment level, providing enhanced shipment metadata capabilities beyond standard fields. These extensible attributes can be set via shipment creation and update APIs or through the fulfillment process. The attributes enable better shipment tracking and management by capturing custom shipment characteristics such as special handling requirements, carrier preferences, or delivery instructions
• Shipping Label API Extensions: The Shipping Runtime's GetLabel API includes extensibility hooks that allow you to intercept label requests and modify carrier selection based on your custom business rules.

Inventory

• Assume Infinite Inventory: The Assume Infinite Inventory feature allows allocation beyond available inventory levels for specific inventory records. You can set this flag via the Refresh and Adjust APIs or inventory import process. It can also be applied at a inventory segmentation Level,  granular inventory level or on  future inventory  When enabled, this Boolean field overrides standard allocation rules, permitting allocation even when inventory is not available .To identify which inventory records have this flag enabled, use the Get Inventory  API with the parameter includeItemsWithInfiniteInventoryFlag. Records with infinite inventory will return hasInfiniteInventory: true in the response.
• Extensible Inventory Attributes: You can now define and manage Extensible inventory attributes at the Product-Location level, providing enhanced inventory metadata capabilities beyond standard fields. These extensible attributes can be set via the Refresh and Adjust APIs or inventory import process. The attributes integrate with Order Routing Filter logic, enabling routing decisions based on custom inventory characteristics such as temperature requirements, expiration dates, or quality ratings. 

Order Routing

• Prioritize by Excess Inventory: Two new "Excess Inventory" sort options have been added to Order Routing scenario: Sort by Excess Count and Sort by Excess Percentage. These options prioritize locations with the highest amount of excess stock for routing decisions, helping optimize inventory turnover and reduce carrying costs by preferentially routing orders to locations with surplus inventory. The Get Inventory  API now calculates and returns excess inventory count and percentage values based on configurable excess inventory thresholds, enabling data-driven routing decisions to improve inventory management efficiency.

Sandbox Bug Fixes