Announcements
Cybersource Updates
Cybersource will soon be enforcing new security mandates for integrations currently using their SOAP APIs. As a result, Kibo is releasing a new payment gateway adapter and an updated version of the Decision Manager application that utilize REST API credentials. If you are integrated with Cybersource, you must take action to switch to the new gateway and application in your sandboxes and provide updated credentials according to the directions in the Payment Gateways and Decision Manager user guides. You should test all relevant payment scenarios to make sure they still work as expected. Once this update goes to production tenants on June 24, you will have until Cybersource’s final deadline of July 16 to switch over your production gateway and application. Please contact Kibo Support if you have any questions.Inventory API Migration
As part of ongoing migration of internal inventory endpoints, Kibo will be migrating the import inventory internal endpoints on production tenants from June 10 through July 31. The endpoints on sandboxes were already migrated. This is the second of three phases of inventory migration planned for 2025. No action is required from you but if you have questions, please contact Kibo Support.Production Tenant Features
Commerce
- Consolidation with Reservations: Both STH and Delivery Consolidation now work with inventory reservations, though this may result in multiple consolidated shipments as items are evaluated individually. For example, if the quantity of a line item reserved in the cart is increased or a new item is added, then Order Routing may make a new consolidation suggestion for the additional quantity or new item. This would result in multiple consolidated shipments at the time of shipment creation.
Fulfillment
- Multiple Location Consolidation: If a single consolidation location cannot be identified due to location network restrictions (such as if you have transfer hubs that can only transfer inventory to specific shipping locations), then multiple consolidation locations can be used instead. When enabled, Order Routing will be able to filter for an extensible location attribute that you configure to define location relationships in your network.
- Location Cutoff API Update: The
.../commerce/locations/cutoffoverridesendpoint used for location overrides with the Estimated Delivery Dates feature has been changed to.../commerce/admin/locations/cutoffoverrides. This will be reflected in the API documentation soon, such as for the associated GET and POST calls.
Order Routing
- Highest Available Inventory Sort: A new sorting option for routing scenarios, Highest Available Inventory, is now available that allows you to prioritize locations with the most available inventory.
Production Bug Fixes
| Service | Resolution |
|---|---|
| Catalog | After removing all of the member products from a collection via the Admin UI, the collection would not be saved properly and the items would still be displayed. This has been fixed so that products can be successfully removed from collections. |
| Catalog | Order-level shipping discounts weren’t being applied to orders if any products had a discount restriction. This has been corrected so that order-level discounts are still applied as expected (and only line item discounts are restricted). |
| Catalog | The localized properties page only displayed an empty grid instead of a full list of properties and their localizations. This has been fixed so that properties will appear as expected. |
| Commerce | No search results would be returned if a space was was included in a zip code. This has been fixed so that spaces are handled properly and the correct results will be returned. |
| Fulfillment | When inventory was available at only one location, attempting to split the shipment during Validate Stock resulted in an error. This has been corrected so that the remaining quantities will go to Customer Care as expected if inventory cannot be found anywhere. |
Production Sandbox Features
Commerce
- Pending Shipment Order Edits: Order Management implementations can now edit orders and order items that are in the Pending Shipment status, where previously those actions were restricted to implementations with eCommerce. Repricing may occur depending on whether your implementation includes a catalog or not, and those with catalogs can enable or disable the behavior in their site settings. These updates went out to sandboxes early on Wednesday, June 18.
- Subscription Pricing Updates: You can now configure subscriptions to offer more flexible pricing for continuity orders. New site settings can now be enabled to update pricing to the latest values at the moment a continuity is created and/or honor the lowest available price. The lowest available price is determined by comparing the updated continuity order total with the original subscription total.
Fulfillment
- Location Group Update: When configuring the fulfillment carriers of a location group, the list of carriers will now be sorted into those that offer Shipping and those that offer Delivery. This makes it easier to find specific carriers and identify their purpose.
- Delivery Shipment Update: Minor tweaks have been made to the search results page in the Fulfiller UI for displaying Delivery shipments, such as changing labels from “Picked Up” to “Delivered” on completed shipments and removing the irrelevant Resend Shipment Fulfilled Email button.
Sandbox Bug Fixes
| Service | Resolution |
|---|---|
| Catalog | Variation product codes were not updated in the Admin UI after importing products through the Import/Export tool. This has been fixed so that variations are properly updated to match their imported data. |
| Catalog | A sitewide promotion suddenly stopped appearing on product listing pages where it had been previously been displayed, though it was still active. This has been fixed so that these discounts properly appear on listing pages as expected. |
| Fulfillment | Some store employees were able to see the shipments of other locations in the Fulfiller UI on their dashboards and search results. This has been corrected to ensure that only the shipments of the user’s assigned location will be displayed. |

