Production Tenant Features
Commerce
- Returns API Extensions: New HTTP API Extensions are now available to perform custom functions before and after the Create Return, Restock Return Items, and Dispose Return Items processes.
- Return Pickup Date: You can now provide a
pickupDatein the Create and Update Return endpoints, as well as use it to filter the Get Returns API. This allows you to specify the scheduled or requested date when a returned item should be picked up from the customer, and is a date/time in UTC format. The linked API documentation will be updated soon to include that field in the request and response models. - Customer Rules Update: A warning message is now displayed while editing a customer rule that is referred to by another return rule or purchase limit rule. This message informs the user that edits will apply to all other return or purchase limit rules that the customer rule has been added to.
Inventory
- Update Available Inventory: You can now choose to directly modify Available inventory levels with the
quantityfield when calling the Refresh/Adjust APIs or importing a file, where previously this field was used for the On Hand amount and the system then calculated the appropriate Available count. Likewise, you can enable the ability to modify the Available field in the Inventory UI where previously only the On Hand field would be editable. Contact Kibo Support if you want to switch to this new behavior; otherwise your existing inventory processes will not be affected.
Production Bug Fixes
Production Sandbox Features
Inventory
- Partial Backorder Release: You can now configure your backorder process to release some of a shipment’s items or quantities for fulfillment even if others still aren’t available. When enabled, the inventory that becomes available will move into a Ready shipment for immediate fulfillment while the remaining amount stays in backorder. You can release partial backorders based on either full line items or quantities.
Order Routing
- Order Routing UI Upgrade: The Order Routing UI has been overhauled with an updated look and feel, as well as some functional changes. For instance, strategies now represent a single fulfillment type, all active Admin locations are now available in Order Routing instead of being managed separately, and filters are now created within the context of specific scenarios instead of globally. See the Order Routing documentation and this support article for more details. The new UI is available to be enabled in your sandboxes with this release. Contact Kibo Support to opt in and begin using it. All sandbox tenants will receive the new UI on September 3, unless you have specified to opt out by notifying Kibo Support. The UI will also be available for production tenants on September 3. Coordinate with Kibo to migrate your production tenants at any point between September and end of January 2026.