B2B Commerce Solution

Kibo’s B2B Commerce solution delivers specialized functionality for business-to-business transactions, including account hierarchies, custom pricing, quote management, and complex purchasing workflows designed for manufacturers, wholesalers, and distributors.

Overview

B2B commerce requires capabilities that go beyond traditional retail. Kibo provides the tools to manage complex account structures, enforce purchasing controls, support negotiated pricing, and streamline the quote-to-order process while maintaining the flexibility of a modern composable platform.

Key Capabilities

B2B Accounts

Hierarchical account structures with roles, permissions, and spending limits

Quotes & Negotiation

Full quote lifecycle from request through approval and conversion

Custom Price Lists

Customer-specific and contract pricing with unlimited price lists

Purchase Orders

PO-based purchasing with credit limits and payment terms

Account Management

Account Hierarchy

Feature	Documentation
B2B account overview	B2B Overview
Types of B2B users	Types of B2B Users
Managing B2B accounts	Manage B2B Accounts
Storefront account access	Storefront Accounts

Purchasing Controls

Feature	Documentation
B2B account attributes	B2B Attributes
Purchase limit rules	Purchase Limit Rules
B2B order release workflow	B2B Order Release
Quick order entry	Quick Orders

Pricing & Catalogs

Price Lists

Create unlimited price lists for customer segments and contracts

Customer Segments

Group customers for targeted pricing and promotions

Catalog Management

Master and child catalogs with customer-specific visibility

Dynamic Pricing

Tiered, volume-based, and contract pricing strategies

Quote Management

The quote workflow supports complex B2B negotiations:

Stage	Documentation
Quote creation and submission	Quotes
Approval workflows	Quotes
Quote-to-order conversion	Quotes
Email notifications	Email Settings

Order Processing

B2B Order Features

Feature	Documentation
Order lifecycle	Order Statuses
Order editing	Edit Order Items
Payment methods	Payment Actions
Order history and reordering	Quick Orders

Fulfillment

Order Routing

Intelligent routing based on inventory and business rules

Ship to Home

Direct shipping to customer locations

Inventory Management

Real-time inventory visibility across all locations

Returns

B2B return authorization and processing

Developer Resources

For developers building B2B experiences:

Guide	Description
Customer & Accounts	Manage B2B account hierarchies and users
Pricing	Configure customer-specific pricing and price lists
Commerce & Orders	Process B2B orders
[Admin Catalog](/developer-guides/catalog-admin-api	Manage product catalogs

Integration Considerations

ERP Integration

B2B implementations typically integrate with ERP systems for:

Customer and account synchronization
Price list management
Order and invoice exchange
Inventory updates

Security & Compliance

Feature	Documentation
PCI DSS Level 1 compliance	Security certifications
SOC 2 Type 2 certified	Security certifications
Role-based access control	Types of B2B Users

Order Management

Add advanced fulfillment orchestration to B2B operations

Subscription Commerce

Enable recurring B2B purchases and contracts

​B2B Commerce Solution

​Overview

​Key Capabilities

B2B Accounts

Quotes & Negotiation

Custom Price Lists

Purchase Orders

​Account Management

​Account Hierarchy

​Purchasing Controls

​Pricing & Catalogs