B2B Commerce Solution
Kibo’s B2B Commerce solution delivers specialized functionality for business-to-business transactions, including account hierarchies, custom pricing, quote management, and complex purchasing workflows designed for manufacturers, wholesalers, and distributors.Overview
B2B commerce requires capabilities that go beyond traditional retail. Kibo provides the tools to manage complex account structures, enforce purchasing controls, support negotiated pricing, and streamline the quote-to-order process while maintaining the flexibility of a modern composable platform.Key Capabilities
B2B Accounts
Hierarchical account structures with roles, permissions, and spending limits
Quotes & Negotiation
Full quote lifecycle from request through approval and conversion
Custom Price Lists
Customer-specific and contract pricing with unlimited price lists
Purchase Orders
PO-based purchasing with credit limits and payment terms
Account Management
Account Hierarchy
| Feature | Documentation |
|---|---|
| B2B account overview | B2B Overview |
| Types of B2B users | Types of B2B Users |
| Managing B2B accounts | Manage B2B Accounts |
| Storefront account access | Storefront Accounts |
Purchasing Controls
| Feature | Documentation |
|---|---|
| B2B account attributes | B2B Attributes |
| Purchase limit rules | Purchase Limit Rules |
| B2B order release workflow | B2B Order Release |
| Quick order entry | Quick Orders |
Pricing & Catalogs
Price Lists
Create unlimited price lists for customer segments and contracts
Customer Segments
Group customers for targeted pricing and promotions
Catalog Management
Master and child catalogs with customer-specific visibility
Dynamic Pricing
Tiered, volume-based, and contract pricing strategies
Quote Management
The quote workflow supports complex B2B negotiations:| Stage | Documentation |
|---|---|
| Quote creation and submission | Quotes |
| Approval workflows | Quotes |
| Quote-to-order conversion | Quotes |
| Email notifications | Email Settings |
Order Processing
B2B Order Features
| Feature | Documentation |
|---|---|
| Order lifecycle | Order Statuses |
| Order editing | Edit Order Items |
| Payment methods | Payment Actions |
| Order history and reordering | Quick Orders |
Fulfillment
Order Routing
Intelligent routing based on inventory and business rules
Ship to Home
Direct shipping to customer locations
Inventory Management
Real-time inventory visibility across all locations
Returns
B2B return authorization and processing
Developer Resources
For developers building B2B experiences:| Guide | Description |
|---|---|
| Customer & Accounts | Manage B2B account hierarchies and users |
| Pricing | Configure customer-specific pricing and price lists |
| Commerce & Orders | Process B2B orders |
| [Admin Catalog](/developer-guides/catalog-admin-api | Manage product catalogs |
Integration Considerations
ERP Integration
B2B implementations typically integrate with ERP systems for:- Customer and account synchronization
- Price list management
- Order and invoice exchange
- Inventory updates
Security & Compliance
| Feature | Documentation |
|---|---|
| PCI DSS Level 1 compliance | Security certifications |
| SOC 2 Type 2 certified | Security certifications |
| Role-based access control | Types of B2B Users |