Announcements
Import Inventory API Migration
As part of ongoing migration of internal inventory endpoints, Kibo will be migrating the import inventory internal endpoints from July 23 to August 23. No action is required, but if you have questions, please contact Kibo Support.UPS Carrier Changes
To support changes to UPS’ OAuth 2.0 security model, Kibo is updating UPS carrier credentials. A sandbox update will be released on August 20 (with Version 1.2432) that will go to production on September 2. This requires action from any implementations using UPS or UPS SurePost. After the sandbox release, go to your UPS carrier configurations (System > Settings > Shipping > Carrier Accounts). A new Authorize button will be displayed, which you should click and follow the instructions on the next window to authorize with UPS. You can then close that window and refresh your carrier configuration page, which should indicate a successful authorization status. Next, contact Kibo Support with the time window to switch you over to the new implementation. You can then test UPS to ensure that it works as expected. You will have to repeat this process in production environments after September 2. Going forward, UPS carrier configurations will require the account number to be set in both environments. If you use both UPS and UPS SurePost, then they must be configured as separate carrier accounts within Kibo.Production Tenant Features
Catalog
- Multi-Locale Catalogs in Quick Edit: The Quick Edit feature now supports multi-locale catalogs when updating text property attributes, allowing more efficient localization across multiple attributes. When you select a master or child catalog with a locale other than the default, the Quick Edit will update that specific locale’s attribute value. Previously, only the default locale would be changed via Quick Edit.
- Multi-Locale Catalog Overrides: You can now set overrides for general product and product SEO configurations on specific locale and child catalog combinations. For more details, see the multi-locale catalogs guide.
Commerce
- FedEx Updates: As FedEx is decommissioning SOAP web services at the end of August, carrier configurations within Kibo are being updated. This requires action from any implementations using FedEx. Reconfigure FedEx credentials in your sandbox with your FedEx account number, company information, and address information. Next, contact Kibo Support with the time window to switch you to the new implementation. Then test FedEx to ensure that it works as expected. You will have to repeat this process after this update goes to production environments on August 5.
Inventory
- Required Application Behaviors: Applications must now have the appropriate Inventory Read, Modify, and Delete behaviors in order to access inventory-related APIs in all sandbox environments. Existing applications developed before July 2024 do not require these behaviors for production environments, but new applications will require them on production environments as well. For more details, see the application development documentation.
- Synchronous API Calls: The Reservation API and Inventory allocation calls (such as Allocate, Deallocate and Fulfill Inventory) can now be made synchronously by setting a new
runSynchronousfield to “true” in the request body. This improves performance time and allows you to receive a faster success or failure response whenever a cart allocation request is made to these APIs.
Order Routing
- Order Routing UI Enhancement: The “Demote to inactive” button has been removed from the routing strategy page of the Order Routing UI, to avoid issues where active strategies could be demoted and not replaced (meaning that orders could not be routed).
Production Bug Fixes
Production Sandbox Features
Commerce
- Buyers on Multiple B2B Accounts: Buyer users can now be added to multiple B2B accounts, even with different permission roles in each account. While adding a user to an account, you now have the option to either create a new user or enter the details of an existing one. Then, you can configure your headless or Kibo storefront theme to display account selection options. This allows the user to pick which of their accounts they want to access at login, as well as switch to another account at any point.
Fulfillment
- Delivery Solutions Integration: Kibo can now be integrated with Delivery Solutions, which provides orchestration for fulfillment needs such as last-mile delivery. If you have a business account with Delivery Solutions, you can now send your Kibo shipments to them at various points during the order creation and fulfillment flow to control when the order is dispatched.
Inventory
- Inventory UI Updates: A field to search inventory records by Product Name has been added to the Inventory UI, and changes have been made to how future inventory is displayed. Now, totals that include future inventory will be underlined and hovering over them will display a breakdown of the current and future amounts. You can either filter by a specific date limit on the homepage or expand the future inventory pop-up for a specific item and filter by all incoming dates there.

