Announcements
Import Inventory API Migration
As part of ongoing migration of internal inventory endpoints, Kibo will be migrating the import inventory internal endpoints from July 23 to August 23. No action is required, but if you have questions, please contact Kibo Support.Production Tenant Features
Commerce
- Buyers on Multiple B2B Accounts: Buyer users can now be added to multiple B2B accounts, even with different permission roles in each account. While adding a user to an account, you now have the option to either create a new user or enter the details of an existing one. Then, you can configure your headless or Kibo storefront theme to display account selection options. This allows the user to pick which of their accounts they want to access at login, as well as switch to another account at any point.
Fulfillment
- Delivery Solutions Integration: Kibo can now be integrated with Delivery Solutions, which provides orchestration for fulfillment needs such as last-mile delivery. If you have a business account with Delivery Solutions, you can now send your Kibo shipments to them at various points during the order creation and fulfillment flow to control when the order is dispatched.
Inventory
- Inventory UI Updates: A field to search inventory records by Product Name has been added to the Inventory UI, and changes have been made to how future inventory is displayed. Now, totals that include future inventory will be underlined and hovering over them will display a breakdown of the current and future amounts. You can either filter by a specific date limit on the homepage or expand the future inventory pop-up for a specific item and filter by all incoming dates there.
Production Bug Fixes
Production Sandbox Features
Commerce
- Reserve Future Inventory: Future inventory is now supported alongside reservations in the cart to allocate from upcoming inventory if there isn’t enough quantity currently available at a fulfillment location. For more details about the behavior of inventory in different cases, refer to the future inventory and reservation guides.
- PayPal Multiparty Application: A new application is now available that enables you to add PayPal’s ability to accept multiple payment methods to your eCommerce payment options. If you are already using PayPal Express and want to use this new functionality, you will need to fully swap over to this new application. This also requires installation and configuration assistance from Kibo. For more details, see the PayPal Multiparty Application guide.
- Default Return Carriers: You can now specify a default return carrier at the location group configuration level. This is useful in scenarios such as when you want to use FedEx Ground as the return carrier for shipments fulfilled by FedEx SmartPost, which you would not otherwise be able to select since these are set up as separate carriers.
- UPS Updates: To support changes to UPS’ OAuth 2.0 security model, Kibo is updating UPS carrier configurations. This requires action from any implementations using UPS or UPS SurePost.
- Go to the UPS configurations in your sandbox and click the new Authorize button, then follow the instructions on the next window to authorize with UPS. Upon closing that window and refreshing your carrier configuration page, you should see a a successful authorization status. Next, contact Kibo Support with the time window to switch you to the new implementation. Then test UPS to ensure that it works as expected. You will have to repeat this process when this update goes to production after September 2.
- Going forward, UPS carrier configurations will require the account number to be set in both environments. If you use both UPS and UPS SurePost, then they must be configured as separate carrier accounts within Kibo.
Fulfillment
- Default Sort Options: You can now configure the Fulfiller UI’s default sorting order of search results so that users can view either the most relevant, most recent, or other preferred shipments first. Previously, results were always sorted by oldest first which caused some partial matches to appear at the top instead of exact matches. While customizing your Fulfiller theme, change to
searchShipmentSortBytenant setting to orderFirst, orderLast, newest, oldest, highestCost, or lowestCost.

