Announcements
Code Freeze
Kibo is entering its “code freeze” for the peak holiday season. This production release of Version 1.2640 is the final major update being pushed to production tenants until January. Changes will continue to be added to sandbox environments per the below schedule and will be released to production on January 19, 2027:- Version 1.2642: October 27
- Version 1.2644: November 10
- Version 1.2646: November 24
- Version 1.2648: December 8
- Version 1.2650: January 5
- Version 1.2652: January 5
Inventory UI — Access Control & Role Permissions Update
Kibo is updating how access to the Inventory UI (Supply/Demand UI) is controlled in the Kibo Admin. With this release, Inventory UI visibility and actions are gated by inventory-specific role behaviors. This is replacing the current behavior in which any user holding Location Read can see the Supply → Inventory navigation, regardless of whether they have inventory management permissions. No behaviors are removed from any role, and Location Read continues to govern locations, location groups, and returns exactly as today. Kibo’s Inventory APIs already enforce these checks, so no API or integration changes are required. The change is available for validation in Sandbox from October 15, 2026, and takes effect in Production from each user’s first login on October 27, 2026. This is the final Production release before Kibo’s peak season code freeze. For the full behavior-to-action matrix, timeline, and step-by-step role update instructions, see the Support Portal article Action Required: Inventory Access Control — Permission Enforcement in the Supply & Demand UI. Please contact Kibo Support if you have any questions.Production Features
Commerce
- Custom Return Attributes in Returns: New user interface capabilities now allow users to capture, view, and manage custom return attributes directly during return creation and processing. Custom data can now be managed in the interface at both the overall return and individual line-item levels. Additionally, Advanced Search now includes filter controls to easily locate returns based on custom attributes.
- Internal Notes for Historical Orders: Added the ability to create internal order notes on historical imported orders in Order Admin. Customer service representatives can now record notes and feedback directly on historical store orders to maintain a complete communication record.
Inventory
- Future ATP Updates:
- Early Release of Future Shipments (site setting, off by default): Automatically releases Future shipments to Ready as soon as current inventory becomes available at their assigned location, ahead of the scheduled date. Estimated Delivery Dates are recalculated automatically on release.
- Partial Future PO Receipt API: A new inventory API lets your warehouse management system record a partial physical receipt of a future purchase order. The received quantity becomes current on-hand inventory, the future record is reduced in place, and Future shipments allocated to that PO are pulled forward oldest-first — all in one atomic, idempotent call.
- Suppress automatic future-to-current on-hand conversion (tenant setting on Inventory UI, off by default): If your own ERP or WMS feed is already your source of truth for on-hand inventory, turn this on to stop KIBO from also converting future inventory to on-hand on its expected date, which eliminates double-counted stock. Existing behavior is unchanged unless you enable it.
- Enable Future Shipments Release (tenant setting on Inventory UI, on by default): Gives you direct, visible control over the background job that moves Future shipments to Ready on their scheduled date. The Future Inventory site setting is being renamed to “Future Inventory Enabled to Allocate to” — a label change only, with no change in behavior. See the Future Inventory documentation for more details.
- Query Inventory Availability by Location Group: A new Storefront GraphQL query lets you check real-time inventory availability for up to 24 SKUs across a named Location Group (e.g., Regional Warehouses, Mega Hub) in a single call, returning the top-ranked locations per SKU by available quantity — no more hardcoding individual location codes or over-fetching site-wide data. This also adds a “Primary” designation for Location Groups, allowing a location to belong to multiple Location Groups within the same site (gated by a tenant-level flag). See Real time inventory documentation for more details.
Fulfillment
- Filter Shipments by Custom Attributes: Users can now filter shipments by Extensible Attributes (shipment-level) and Extensible Item Attributes (Shipment-item-level) in both the Supply/Demand UI Shipments page and the Fulfiller UI Advanced Search. The filter dynamically renders the right input (dropdown, text, or date) based on the attribute’s type, and supports combining multiple attributes to narrow down results — making it easy to find shipments by custom criteria without manual searching. see Fulfiller UI Overview documentation for more details.
Production Bug Fixes
Production Sandbox Features
Catalog
- Rules Engine Framework Enhancements:
- Rule eligibility windows: Every rule now supports optional Start Date and End Date fields, so you can schedule seasonal or time-boxed rules in advance instead of toggling rules on and off manually. A rule is evaluated only when it is enabled and the current date falls within its window. Rules without dates continue to be always eligible - no change for existing configurations.
- Search & Filter on rule list pages: Every rule list page now includes a consistent Search & Filter section where you can filter by Rule Code, Rule Name, Start Date, End Date, Status, and Created By, with combined (AND) logic.
- Available for Rules attribute setting: Control which custom and extensible attributes can be used in rule criteria. The setting is disabled by default and follows the same pattern as Available as Order Routing Filter.
- Enhanced sort criteria: Call Off Reservation, Future Shipment, Backorder Shipment, Steal-For, and Steal-From rules now support an optional secondary sort attribute with its own ascending/descending direction, applied as a tie-breaker when matched records share the same primary sort value. Primary and secondary sort fields now also include qualifying header-level extensible attributes (Date, Number, and Yes/No types) .
- Location Codes in Product Inventory Events: Product inventory event notifications for in-stock, out-of-stock, and inventory update events now include the location code in the event payload’s
extendedProperties, allowing you to track in-stock and out-of-stock changes at the specific location where they occur. To enable this capability, contact your Kibo representative to have the inventory update events feature enabled for your tenant. See the Event Notifications documentation for more details.
Commerce
- Guest One-Time-Use Coupon Validation on Cart: Added support for validating one-time-use coupons on the cart page for guest shoppers. Capturing an email address on the cart now triggers automatic repricing and enforces per-user coupon redemption limits prior to checkout.
- Gift Card Custom Data Forwarding: Enhanced the payment gateway integration to pass custom transaction data during gift card balance checks and new gift card creation. This ensures custom fields are successfully forwarded to the extensible gateway adapter, supporting custom gift card integrations and refunds that require a new gift card to be issued.
- Amazon Pay v2 Refund Synchronization: Added Instant Payment Notification (IPN) handling and a fallback polling mechanism for Amazon Pay v2 refunds. Order refund statuses now automatically update when completed or declined by Amazon, keeping payment records synchronized and preventing accidental duplicate processing.
Inventory
- Inventory Audit Logs: A complete, immutable audit trail of inventory changes is now available for enabled tenants. Every inventory event — adjustments, refreshes, imports, deletions, order allocation and deallocation, safety stock changes, future inventory events, and pending item releases — is recorded with the user or source system that initiated it and before/after quantities. View, filter, and export the log in the Inventory UI under Inventory Audit Logs. Contact Kibo Support to enable this capability.
- Supply/Demand UI Updates — Role-Based Permissions for the New Inventory UI: The Inventory UI (Supply/Demand UI) in the Kibo Admin is now governed by inventory role behaviors instead of Location Read. The Supply → Inventory navigation appears only for users whose role includes at least one inventory behavior (Read, Create, Modify, or Delete Inventory); Create, Edit, Delete, and Edit Attributes controls appear only with the matching behavior — read-only users can still search and view inventory, including allocations. The Shipments page requires Order Read, and its status actions (Ready, Hold, Backorder) require Order Ship. The default Inventory Manager role now includes all four inventory behaviors plus read-only Shipments, applied automatically to all tenants.
Fulfillment
- Dynamic One-to-Many Product Substitutions (via Fulfillment API): A single unit of an out-of-stock product can now be substituted with multiple units of one or more eligible substitutes in one Fulfillment API action, with products and quantities chosen at substitution time based on available inventory — no pre-configured Product Bundle required. Substitute items are added, displayed, and removed as one set. Contact Kibo Support to enable this capability for your tenant.