Announcements
Migration of the AWS TP2 Production Environment to Google Cloud Platform (GCP)
As part of KIBO’s ongoing commitment to providing a modernized cloud architecture that scales with your business, we are migrating our Production Tenant Pod 2 (TP2) environment from AWS to Google Cloud Platform (GCP). This migration follows the successful completion of our previous environment migrations. TimingThe migration of Tenant Pod 2 (TP2) is scheduled for Tuesday, July 28, 2026, from 10:00 PM to Wednesday, July 29, 1:00 AM US Central Time. A maintenance window of up to 3 hours is required for this migration. This is a phased migration; additional US tenant pod migrations are scheduled separately in July and August. Impact
All Production tenants hosted on TP2 will be migrated to GCP infrastructure. During the maintenance window, the Production TP2 environment (
https://….mozu.com/… & https://t100000.tp2.mozu.com/…) will be unavailable. The maintenance window should be treated as a full service blackout for all affected tenants. While some login pages or services may appear intermittently accessible, no production activity should take place during this time. Specifically:
- All KIBO-hosted storefronts, APIs, and platform services for affected tenants will be unavailable
- Orders, payments, shipments, and fulfillment processes will not be processed
- Third-party integrations and any headless or API-connected systems will be unable to reach KIBO services
Ensure your teams and any connected systems are aware of the July 28 maintenance window. Plan to suspend all KIBO platform activity – including commerce, storefront operations, order management workflows, and integration traffic – for the full duration of the window. Review our guide & FAQ articles in the KIBO Support Portal to get ready and prepare for this migration. If you have questions, please contact your KIBO Technical Account Manager or KIBO Support.
New Inventory UI
The New Inventory UI (Supply/Demand UI) will be released to Production sandbox on July 21, 2026 as an opt-in. Your tenant will remain on the legacy Inventory UI by default. Contact Kibo Support to enable it for your sandbox tenant.Production Tenant Features
Catalog
- Admin UI - German Locale Quality Improvements : Merchants operating the Kibo Admin in German will see a broad set of translation improvements across the Admin interfaces. The updates address inaccurate or inconsistent German terminology throughout the platform — including standardizing the German term for “coupon code” (Aktionscode), normalizing return-related labels (Retoure), and correcting a variety of labeling issues across the Products, Categories, Price List, Discounts, and Publishing pages. These improvements bring the German locale experience significantly closer to DACH commerce industry standards.
Dropship
- Vendor Portal — Forgot Password: Vendors can now reset their Vendor Portal password directly from the Login screen. Vendors enter their registered email address to receive a password-reset link, then follow a guided flow to set a new password that meets the configured policy requirements. The reset link is single-use and expires after use.
Commerce
- Geography-Based User Access (GBA): The existing GBA capability has been enhanced to support state-level restrictions, in addition to the existing country-level controls. This allows you to limit what users can see and manage based on their assigned regional jurisdiction.
- Extensible Attribute and Extensible Line Item Attribute: Order and subscription attribute configuration is now available under Extensible Attributes, which now also includes shipment attributes alongside order and subscription attributes. A new Extensible Item Attributes capability has been introduced, enabling merchants to capture custom attributes at the individual line item level for orders and subscriptions. Merchants can define a single attribute that applies to one or more entities — Order, Subscription, or Shipment
Fulfillment
- Pick Wave Rules — Custom Attribute & Custom Item Attribute Criteria in Shipment Rules: Admins can now use Custom Attribute and Custom Item Attribute as criteria when building Shipment Rules. These options allow pick wave routing logic to be driven by extensible attribute values at the shipment header and shipment item level, respectively.
- Extensible Attributes — Shipment and Shipment Line Item Attributes: Shipment attributes are now managed under Extensible Attributes, alongside order and subscription attributes. Shipment line item attributes are managed under Extensible Item Attributes, alongside order and subscription line item attributes. For attributes that apply to both orders and shipments, the new Attribute Value Sync setting lets merchants either keep shipment attribute values continuously synchronized with the order or copy the order value at shipment creation, after which the shipment value can be updated independently.
Production Bug Fixes
Production Sandbox Features
Commerce
Fulfillment Location as Return Location: When creating a return, the system now supports defaulting the return location to the shipment’s fulfillment location. This behavior is configurable via a new site setting, “Use fulfillment location as return location,” available under Return Settings.Inventory & Fulfillment
Inventory UI Upgrade (Supply/Demand UI): The Inventory experience has been redesigned with an updated look and feel, along with new functionality.Inventory management is now organized across dedicated pages — Inventory, Future Inventory, Shipments, and Settings — replacing the single, dense table view.
New capabilities amongst others include:
- A Supply & Demand view for consolidated visibility into supply versus demand across multiple UPCs and locations
- A streamlined way to view and manage individual inventory records
- New filter capabilities by Product and Inventory attributes
- A calendar view for future inventory