Announcements
Kibo is updating our backend SOLR version. This is going out to sandbox on August 22 and will be gradually rolled out to production tenants over the next few weeks. No action is required, but please contact Kibo Support if you have any questions. Additionally, a new recurring script is being added to the system to support an upcoming feature enhancement that limits the amount of contacts allowed on a customer account. The script will automatically delete the oldest non-primary contacts for any account with more than 20 contacts. This is scheduled to run at 12:00 AM every day and takes approximately 20 minutes.Production Tenant Features
Catalog
- Merchandizing Rules in Categories: Relevant merchandizing rules are now displayed as a table in the Search Merchandizing Rule section of the category settings. This table allows you to view merchandizing rules’ start/end dates for the category and edit or delete selected merchandizing rules.
Commerce
- External Return ID: You can now set an External ID for a return through the Returns API and filter the Returns UI as well as the API by this field, such as in
?filter=ExternalId eq 12345. The ID is not yet displayed in the Fulfiller UI, but will be added in an upcoming release.
Fulfillment
- Carrier Updates: We are updating the shipping backend services for Canada Post, Purolator, and USPS. We are moving from the previous Carrier Service to Shipping Runtime for generating labels only. Rates are unaffected. These changes are meant to be transparent and no action is necessary. Testing after enablement is optional but recommended to confirm your label functionality is still correct. Communication will be sent when your tenant is updated.
Inventory
- Accurate Fulfillment Dates: You can now set a location’s processing time values for different shipment types, which are then used to calculate a fulfillment date based on current and future inventory levels and returned by Kibo’s Get Inventory and Order Routing APIs. This allows you to use these dates for further calculations and to display on your storefront, giving shoppers an estimate for when they would receive the product before placing their order. See the user guide for more information about this feature. This feature is available with a version of the Get Inventory API built on RIS (the Real-Time Inventory Service). Kibo will begin slowly transitioning clients to the new version beginning August 8th, 2023. Contact Kibo Support if you have any questions.
Search
- Sort Merchandizing Rules: The Merchandizing Rules UI now allows you to sort the rules by clicking a column header on the table, such as the Start Date and End Date.
- Merchandizing Rules UI Enhancement: Additional functionality has been added to the column selector of Merchandizing Rules where you can choose which columns you want to show or hide. After customizing these columns, your selections will now persist after you navigate to another page and then return to Merchandizing Rules. You can now delete a merchandizing rule from the drop-down menu to the right of any table entry.
Production Bug Fixes
Production Sandbox Features
Catalog
- File Manager Sort Update: When viewing product images in the File Manager, you can now sort the file by Date Created by clicking on that column’s header.

