The Product Returns dashboard keeps you up to date on how often individual products are being returned, the most commonly returned products, and the products driving the greatest return loss. It can be viewed from Kibo Standard Reports > Returns > Product Returns Dashboard.
The supported filters that can be applied to this dashboard are:
| Name | Description | Default |
|---|---|---|
| Site | Restrict results to one or more of your sites. | All |
| Return Created Date | Limit results to only returns created within this time range. | Past three complete months |
| Location Code | Limit results to a specific location. | All |
The measures that are calculated by this dashboard are:
| Name | Description |
|---|---|
| Return Count | The count of all returns. |
| Return Loss Total | The sum of the product loss for all returns. |
| Return Percentage | The count of returns divided by the count of orders. |
The tiles that make up this dashboard are:
| Name | Description |
|---|---|
| Most Returned Products | Table listing the products with the highest return count and how that count ranks among all products. |
| Most Returned Products By Loss Total | Table listing the products with the greatest total return loss and how that sum ranks among all products. |
| Most Returned Products By Return Percentage | Table listing the products with the highest return percentage and how that percentage ranks among all products. |
| Top Ten Products: Percentage Of Returns | Column chart listing the ten products that account for the highest percentage of all returns. |
| Top Ten Products: Percentage Of Loss Total | Column chart listing the ten products that account for the highest percentage of the total return loss. |