The Product Category Returns dashboard keeps you up to date on the product categories with the most frequent returns and highest return loss. It can be viewed from Kibo Standard Reports > Returns > Product Category Returns Dashboard.
The supported filters that can be applied to this dashboard are:
| Name | Description | Default |
|---|---|---|
| Site | Restrict results to one or more of your sites. | All |
| Return Created Date | Limit results to only returns created within this time range. | Past three complete months |
| Location Code | Limit results to a specific location. | All |
The measures that are calculated by this dashboard are:
| Name | Description |
|---|---|
| Return Count | The count of all returns. |
| Return Loss Total | The sum of the product loss for all returns. |
| Return Percentage | The count of returns divided by the count of order. |
The tiles that make up this dashboard are:
| Name | Description |
|---|---|
| Most Returned Categories | Table listing the product categories with the highest return count and how that count ranks among all categories. |
| Most Returned Categories By Loss Total | Table listing the product categories with the greatest total return loss and how that sum ranks among all categories. |
| Most Returned Categories By Return Percentage | Table listing the product categories with the highest return percentage and how that percentage ranks among all categories. |
| Top Ten Categories: Percentage Of Returns | Column chart listing the ten product categories that account for the highest percentage of all returns. |
| Top Ten Categories: Percentage Of Loss Total | Column chart listing the ten product categories that account for the highest percentage of the total return loss. |