Order Routing

Use the Order Routing service to configure how orders are assigned within your location system.

Articles

Order Routing Overview
The Order Routing Tool lets clients design order-specific assignment and visibility logic for routes. Order Routing facilitates the creation of groups containing fulfillment locations for order routes. Within these groups, rankings and filters can...
Route Strategies
The landing page of the Order Routing UI is Route Strategy.  This screen lists all available routing strategies, which are sets of individual routes, location groups, and routing configurations. Only one strategy may be active (or "live...
Routes
Routes are the overall strategies for assigning and fulfilling shipments in your location groups. They are usually organized as the fulfillment paths that are possible for orders, and contain location groups that support that shipment type.  ...
Locations
Order Routing allows you to view your existing fulfillment locations on the Locations page of the interface, but they are also sorted into groups (sets of similar fulfillment locations that are bundled together)that are managed through the Routes ...
Filters
The Filters page of the Order Routing interface displays all existing filters with a summary of what their logic was configured to do under the title. These filters are used to "filter out" fulfillers within the location group that do no...
Custom Data Lists
Where data sets allow values to be applied across locations, data lists allow for other information to be stored and utilized in filters. Data lists consist of general information used to specify how some cases should be handled.  For instan...
Custom Data Sets
You can define custom location-specific data types that can then be used in filters, such as to reject locations with a particular value. Or, this data can be used as a sort option in groups to compare the locations. This may be hourly rates, staf...
Reports
The Reports page of the Order Routing interface displays reports about order and shipments that have been routed and suggested.  Hover over the colored sections of the pie charts for information about the section, such as whether orders are in...
Extensible Order Routing
Extensible Order Routing allows an Admin user to select which custom product, location, customer and order attributes can be used in Order Routing. This provides the power and flexibility to set up order routing rules best suited to your unique bu...
Suggestion Logs and Debug
The Suggestion Logs and Suggestion Debug pages of the Order Routing interface help you make calls with the Order Routing REST APIs to retrieve the record of logical decision made during routing and test your configurations. Suggestion Logs T...