> ## Documentation Index > Fetch the complete documentation index at: https://docs.kibocommerce.com/llms.txt > Use this file to discover all available pages before exploring further. # Return View The Return view provides dimensions and measures related to returned items, refunds, and replacements. The measures calculated by this view are: | Name | Measure Type | Description | | --------------------------- | ------------ | ----------------------------------------------------------------- | | Average Product Loss Total | Average | Average of total product loss for all returns. | | Average Return Loss | Average | Average of the sum of total product loss and total shipping loss. | | Average Refund Amount | Average | Average of refund amount for all returns. | | Average Shipping Loss Total | Average | Average of of shipping loss total for all returns. | | Returned Order Count | Count | Count of all orders with an associated return. | | Return Count | Count | Count of all returns. | | Total Product Loss Total | Sum | Sum of product loss total for all returns. | | Total Refund Amount | Sum | Sum of refund amount for all returns. | | Total Return Loss | Sum | Sum of total product loss and total shipping loss. | | Total Shipping Loss Total | Sum | Sum of shipping loss total for all returns. | The dimensions included in this view are: | Name | Data Type | Description | | ------------------------- | --------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Channel Code | String | Code that identifies the channel associated with the site for the shopper's return. | | Contact Address 1 | String | Address line one for the contact for the return. | | Contact Address 2 | String | Address line two for the contact for the return. | | Contact Address 3 | String | Address line three for the contact for the return. | | Contact Address 4 | String | Address line four for the contact for the return. | | Contact City | String | City provided in the contact address for the return. | | Contact Country Code | String | Country code provided in the contact address for the return. | | Contact Postal Code | String | Postal or zip code provided in the contact address for the return. | | Contact State/Province | String | State or province provided in the contact address for the return. | | Currency Code | String | The localized currency code for the monetary amount. | | Customer Account ID | String | Internal unique identifier of the customer account. | | Customer Email | String | Email address provided by the user when submitting the order. | | Customer First Name | String | The first name of the customer. | | Customer Interaction Type | String | The type of customer interaction used to create the return. Possible values are Website, Call, Store, or Unknown. | | Customer Last Name | String | The last name of the customer. | | Customer User ID | String | Internal unique identifier of the customer account. If the shopper user is anonymous, the user ID represents a system-generated user ID string. | | Location Code | String | The unique user-defined code that identifies the location where the products are returned. | | Original Order ID | String | If this return is associated with a previously completed order, the internal unique identifier of the original order. | | Original Order Number | String | The order number of the original order where the return was created. | | Product Loss Total | Number | The total value of the product returned to the merchant for accounting purposes, calculated by multiplying the cost of the item by its quantity returned. | | Receive Status | String | The status that indicates whether the merchant has received the return item from the shopper. The accepted values are "Not requested," "Received," or "Waiting." | | Refund Amount | Number | If a refund action was performed for this return, the total amount refunded to the shopper. The refund amount can differ from the sum of the price of the returned items. | | Refund Status | String | The status of the refund. The accepted values are "Not requested" if the shopper only wants a replacement or "Refunded" if either a partial or full refund is applied to the return. | | Replace Status | String | The status of the replacement order. The accepted values are "Not requested" if there is no replacement order or "Replaced" if a replacement order exits. | | Return Created Date | Datetime | The timestamp of the date and time the return was created. | | Return ID | String | The internal unique identifier of the return. | | Return Number | String | A merchant-specific identifier used to sequentially order returns. | | Return Status | String | The current status of the return. Valid values for this field are Active, Expired, and Inactive. | | Return Type | String | The type of return, which is Refund or Replace. At the top-level return level, this field is deprecated because Refund and Replace items can now be mixed within a single return. For backwards-compatibility with older applications, the field defaults to Replace. | | Return Updated Date | Datetime | The timestamp of the date and time the return was most recently updated. | | Shipping Loss Total | Number | The total value of shipping the returned product to the merchant for accounting purposes, calculated by multiplying the shipping cost of the item by its quantity returned. | | Site ID | Number | Unique identifier for the site. This ID is used at all levels of a store and catalog to associate objects to a site. | | Site Name | String | The human readable name for the site associated with the Site ID. |