> ## Documentation Index > Fetch the complete documentation index at: https://docs.kibocommerce.com/llms.txt > Use this file to discover all available pages before exploring further. # Close a Return Close a return by canceling or rejecting it: Understand return processing and reverse logistics 1. Go to **Main** > **Orders** > **Returns**. 2. Click the return you want to cancel or reject. 3. In the **Items** tab, click the **Close** drop-down menu. 4. Choose to **Cancel** or **Reject** the return.The Close return action with a callout for the Cancel and Reject options ## Cancelled Return Limitations After a return has been cancelled, you will be unable to perform the following actions on it: * Receive Package * Print Return Label * Resend Email * Refund to New Gift Card ## Rejected Item Quantity Note that when a return is rejected, those items are no longer considered "returnable" on the order. Where the Returns tab of order details lists item quantities, items will be moved from the Qty Returnable column to the Qty Rejected column after a return is rejected. This means that a new return will not be able to be made for that quantity. The returnable items table of order details, with a callout for the rejected and returnable quantities