Empower store associates to serve customers on mobile with Point of Sale
Articles
Getting Started with POS
When the app is launched for the first time, a splash screen will welcome the user and prompt them to log in and enable location services, if applicable. Clicking Login will navigate the user to the login screen shown below. On initial ...
POS Storefront
Once the user successfully logs in for the first time, they will be taken to the Launchpad screen to select their Tenant, Site, and Location. If the user has already logged in and selected Launchpad options before, they will be taken directly to t...
Product Description Pages
Product description pages display information about a specific product and allow the user to add it to the cart. In the case of variant products, no variant or other options will be auto-selected unless the description page was accessed by clickin...
Scanning Barcodes
Instead of searching for a product via the catalog or typing in a search term, a user may instead scan the barcode of the physical object with the application's barcode scanner functionality. Scans may be taken from the device's camera or ...
Customer Accounts
The Customers section of the application allows the user to view and edit customer accounts. This is accessible in the hamburger navigation menu in the top left of the application. The landing page for this section is a list of all the customer r...
Viewing Orders
The Orders section of the application displays a list of all orders on the tenant and allows the user to click any order to view its details. As with the Customers section, this section is accessible via the hamburger navigation menu. This ord...
Filling the Cart
As noted in the Storefront guide, the shopping bag icon on the Store view will toggle the cart on and off. At the initial open of the application, this cart will be empty. The cart ownership is by default a guest checkout, but a customer can be l...
Checking Out
With the cart filled with items (whether or not a customer is currently linked), the user can tap Checkout and the application will enter the checkout flow. Any customer linked to cart will still be linked in checkout. Orders may be handle...
Order Management Integration
Both Kibo's Fulfiller Interface and inventory service can be utilized from the POS application. Fulfillment The Unified Commerce Fulfiller Interface can be accessed from the application, though it loads in a web view. Thus, refer to the &nbs...
POS Settings
The Settings section can be found by clicking the ellipses by the user's name at the bottom of the hamburger menu. Here, there are tabs for General, Account, and Hardware settings. General Settings covers app status, tenant/site/location selec...