Fulfillment Messaging

The Unified Commerce Platform supports sending messages about order/shipment updates to consumers and store associates. Consumers can receive emails and SMS messages about their orders, including a series of notifications to help the customer stay i...

Consumer emails are automatically triggered by Unified Commerce, based on events such as order creation and shipment. While a number of emails are supported by UCP, some may be enabled/disabled for a site through the site theme and Admin UI email ...

Store notifications are text (SMS) messages sent to store associates to inform them about updates in the fulfillment process that they may need to take action on, such as the cancellation of orders assigned to their location. This feature must be ...

All notifications templates are installed on the site theme, where the default versions can be customized with business branding and adjustments to their formatting.  You can customize your fulfillment email and store notification templates ...